Chinese Speaking Customer Service Executive

4 days ago


Bangsar South, Malaysia GREAT PYRAMID SDN BHD Full time

**Job Overview**

As a Customer Service Executive, you will be responsible for daily customer service operations, delivering high-quality service according to our client's requirements.

**Roles & Responsibilities**
- Coordinate with relevant teams to follow up and resolve customer issues, ensuring customer satisfaction with our solutions.
- Accurately and promptly record and track cases to achieve relevant service performance metrics.
- Provide high quality service to recruit, maintain, and manage customers, ensuring the achievement of service and sales goals.
- Adhere to global guidelines, comply with service processes, and improve service efficiency and convenience.

**Requirement**
- Bachelors degree or above, with 1-2 years of customer service experience.
- Proficient in both Chinese and English (written and spoken).
- Strong MSOffice skills: MS Word, Excel, PowerPoint, Outlook.
- Customer-oriented mindset and excellent execution capabilities.
- Strong multitasking abilities and self-learning capability.

**Job Types**: Full-time, Permanent

Pay: RM4,000.00 - RM8,000.00 per month

**Benefits**:

- Gym membership
- Health insurance
- Work from home

Schedule:

- Monday to Friday



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