Customer Service Executive
2 days ago
**JOB RESPONSIBILITIES**
- Deliver fair outcome to our customers and ensure the quality of service in place.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Work with internal teams to ensure the pre & post service for all products are in place.
**JOB REQUIREMENT**
- Open for Fresh Graduates - Diploma/Degree in any specialization
- Excellent command of spoken and written English,
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask, prioritize and manage time effectively
- Must be willing to work **rotational shift**
**BENEFITS**
- Company group insurance
- KPI Allowance
- Shift Allowance
- Paid Training
- Gym Benefits
- Festival Gifts, Marriage Gifts, Birthday Voucher etc.
**Salary**: RM2,500.00 - RM4,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Location**:
- Johor Bahru (required)
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