Internship - Customer Service Coordinator

**Job Summary**: We are looking for an enthusiastic and proactive intern to join our Sales and Customer Service team. The intern will assist in managing customer inquiries, supporting online and offline sales activities, and ensuring excellent customer experience. This role offers hands-on learning opportunities in retail operations, customer relationship...

**IMPORTANT HIGHLIGHT!!** **Job description**: - Learn and execute of day-to day Air Import Customer Services activities i.e. freight arrival cargo pick-up arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - Check job folders to ensure all relevant documents are in place for record...

Responsibilities: - Coordinate and process customer inquiries, quotations, and sales orders. - Liaise between sales, logistics, and customers to ensure timely order fulfilment. - Provide product information, pricing, and lead time details to customers. - Assist in preparing sales proposals, reports, and presentations. - Monitor and follow up on customer...

JOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...

Position: Junior officerWork Experience: 1-2 years in logisticsWorking Day: Monday to FridayWorking Hour: 8:30am to 6:00pmØ Dealing with customers and local/overseas agent for export and import shipmentØ Dealing with airline for flight booking reservation (for Air export)Ø Dealing with airport terminal for import shipment (for Air import)Ø Dealing with...

**Responsibility**: - Provide correct and clear shipping instruction to Freight Planner for space planning purpose. - Send pre-alert to shipper & overseas counterpart as well as update of irregularity information (offloaded, damage or other) - Coordinate with Export Operation, Custom Team & Transport Dept for smooth shipment handling and information flow -...

**Job Responsibility**: - Handling daily ocean export shipments from booking until invoicing - Booking, arranging for or confirming cargo space with carriers - Arranging pick up of cargo to port - Preparing and/or processing carrier Bills of Lading, Delivery Orders, and other shipping documents - Issuing House Bills of Lading or equivalent documents -...

During the internship period, you will be responsible for: 1) Engages in superior customer service by making information readily available 2) Demonstrates products and services as deemed necessary by clients and management 3) Schedules appointments and meetings as necessary 4) Answers questions from clients 5) Makes product knowledge readily available to...

Responsibilities: - Handle bookings, inquiries and complaint on shipment consignment - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement Requirement: - Diploma holder in any disciplines - Minimum 1 year experience...

_**Job Role**_ - Notify customer/agent on the cargo arrival - Send pre-alert to customer/agent - Coordinate delivery of cargo - Monitor and track the shipment till arrival destination - Process billing - Settle any queries, dispute and cargo damage issues - **QUALIFICATION AND EXPERIENCE**_ - At least SPM, Diploma in Logistics or equivalent. - Preferably...