Air Freight Customer Service Coordinator

**Responsibility**: - Provide correct and clear shipping instruction to Freight Planner for space planning purpose. - Send pre-alert to shipper & overseas counterpart as well as update of irregularity information (offloaded, damage or other) - Coordinate with Export Operation, Custom Team & Transport Dept for smooth shipment handling and information flow -...

Minimum 2 year's working experience in the logistics and transportation industry, prefer with Air Freight Export - To liaise with service providers, Customs and customers and relevant departments for all shipment related matters - Process incoming & outgoing shipment. - To handle and resolve all customer complaints / inquiries via mail or phone in a timely...

We're looking for an experiencedAir Freight Managerto lead and oversee import and export operations. The ideal candidate will have a strong understanding of customs regulations, air freight processes, and end-to-end logistics management.Key Responsibilities:Oversee and optimize daily air freight import/export operations.Develop and maintain strong...

**IMPORTANT HIGHLIGHT!!** **Job description**: - Learn and execute of day-to day Air Import Customer Services activities i.e. freight arrival cargo pick-up arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - Check job folders to ensure all relevant documents are in place for record...

**PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.** Our client is a **leading provider of air cargo and logistics solutions**, is seeking an Air Customer Service Executive to manage customer interactions, ensure seamless...

**The Company** We are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions. **The Air Freight Customer Service will be responsible to**: - Prepare air and land shipment booking and related shipping documents. - Ensure shipping and transportation activities...

**PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.** **Our client is an International Air Freight Forwarding MNC, located in Bayan Lepas, Penang. Currently seeking talent for their business expansion.** - Serve as the first...

**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. Reporting to the Air Export Supervisor and Manager, the...

_**Job Role**_ - Notify customer/agent on the cargo arrival - Send pre-alert to customer/agent - Coordinate delivery of cargo - Monitor and track the shipment till arrival destination - Process billing - Settle any queries, dispute and cargo damage issues - **QUALIFICATION AND EXPERIENCE**_ - At least SPM, Diploma in Logistics or equivalent. - Preferably...

**PridePRO is a Regional Executive Recruitment Company headquartered in Malaysia, specializing in talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.** Our client is a **leading provider of air cargo and logistics solutions**, is seeking an Air Customer Service Executive to manage customer interactions, ensure seamless...