Customer Service for Courier Service

2 weeks ago


Subang Jaya, Malaysia LINE CLEAR EXPRESS & LOGISTICS SDN BHD Full time

**Responsibilities**
- Maintain relationships with carriers and customers.
- Solve customer and carrier problems and help resolve issues.
- Generate and analyse the SLA reports
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Deliver excellent customer service and handle incoming customer calls regarding company service questions and general concerns.
- Any ad-hoc task required.

**Qualifications**
- Professional communication both written and verbal.
- Required language**:Mandarin and English**.
- Required skill: Microsoft Office.
- Excellent problem-solving techniques.
- **Must be willing to work during weekends & public holidays.**:

- Able to work under pressure with mínimal supervision.

**Job Types**: Full-time, Permanent

**Salary**: RM2,200.00 - RM3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Day shift

Ability to commute/relocate:

- Subang Jaya: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (required)


  • Admin Courier Service

    5 hours ago


    Subang Jaya, Malaysia Ace Unique Express Plt Full time

    Job Responsibilities: - Carry out general admin duties and courier task. - Packaging parcel and fulfillment. - Manage phone calls, and support in the general issue including customer service. - check and record all inbound goods and outbound shipment. - Manage reception area. - Prepare daily or weekly reports on all operational activities. Working hours:...


  • Subang Jaya, Malaysia IT business service and solution provider Full time

    _Nature of Business: IT service and solution provider_ - Location: Industrial Park Subang, Subang Jaya (Must have transport)_ - Position: Customer Support_ - Salary Range: RM2,400- RM2,800 (Based on experience/ knowledge related)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Task: - Checking of the warranty for particular...


  • Subang Jaya, Malaysia IT business in service and solution provider Full time

    _Nature of Business: IT service and solution provider_ - Location: Sime UEP Subang, Industrial Park Subang_ - Position: Call Center Supervisor_ - Salary Range: RM4,500- RM5,000 (Offer based on experiences)_ - Working Days: Normal day & normal working hours (5 days | 9:00am - 6.00pm)_ Requirement: - Diploma/ Degree in any course. - Fluent written and spoken...

  • Customer Service Lead

    2 weeks ago


    Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job Responsibilities;** - Responsible for day-to-day customer service support, including sales order entry and invoicing management. - Actively liaise with customers, factory, respective product DCs, demand planner, supply planner, finance, sales and marketing department to expedite shipment and resolve any matters that may impede customer order...


  • Petaling Jaya, Malaysia Recruit Express Service Sdn Bhd Full time

    **Job description**: - Help drive performance, customer-centric culture, and one inspiring environment aligned with Customer Experience strategy and business plan. - Provide outstanding leadership and motivation, and take ownership of team results in continuously monitor team performance and highlight discrepancies with action taken on the spot to align...


  • Subang Jaya, Malaysia ABX Express (M) Sdn Bhd Full time

    ABX Express (M) Sdn Bhd., a member of Kerry Logistics Network, was incorporated in 1984 in Labuan. Our current headquarter is located at Subang Jaya with a regional office at Kota Kinabalu. With 36 years of express experience, ABX Express (M) Sdn Bhd provides courier services to both domestic and international market through our own local network of over 70...


  • Petaling Jaya, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

  • Customer Service

    4 days ago


    Petaling Jaya, Malaysia Saxco Marketing Sdn Bhd Full time

    **RESPONSIBILITIES** - Receiving the faulty item needed for repair that customer sent by courier or from a walk in customer. - Assist customers with all warranty service by listing down the issue of faulty items. Record all customer inquiries and requests on all warranty issues - Ensuring that documents are accurate and well-maintained. - Liaise with sales,...

  • Customer Service

    4 days ago


    Petaling Jaya, Malaysia Promicom Service (m) Sdn Bhd Full time

    **Responsibilities**: - JOB RESPONSIBILITY - NO Marketing or Sales involved - Fast-paced environment processing customer request - Identify and handle customer enquiries till completion, ensuring highest accuracy and customer satisfaction. - Possess strong ownership and responsibility to complete assigned tasks within the timeline. - To be a good...

  • Customer Service

    5 hours ago


    Petaling Jaya, Selangor, Malaysia Corvan Full time

    "Who or what is Corvan?"Established in 2014, Corvan is a Top 10 brand on Shopee and Lazada specialising in home appliances. We have been featured on outlets including Says, World of Buzz, BFM and ProductNation. Join us today, as we continue to serve hundreds of thousands of customers with our bestselling products such as the Corvan Spot Cleaner and Cordless...