Operation Manager

1 week ago


Sungai Buloh, Malaysia GVT SDN BHD Full time

**1. Operational Management**
- Lead and supervise all operational functions within the Johor Bahru site.
- Implement and monitor Standard Operating Procedures (SOPs) to ensure efficiency and quality.
- Coordinate between departments to ensure seamless operations.

**2. Team Leadership & Staff Management**
- Supervise, coach, and motivate staff to achieve operational goals.
- Manage shift scheduling, manpower allocation, and performance reviews.
- Ensure compliance with HR policies and handle disciplinary matters when needed.

**3. Resource & Asset Management**
- Manage branch resources including manpower, vehicles, equipment, and facilities.
- Ensure all equipment and assets are maintained and used efficiently.

**4. Customer & Client Service**
- Maintain strong relationships with customers, clients, and suppliers.
- Handle escalated operational issues and resolve them promptly.

**5. Reporting & Budget Control**
- Monitor branch expenses and ensure operations stay within budget.
- Prepare regular reports on branch performance, KPIs, and operational challenges.

**6. Compliance, Safety & Security**
- Ensure compliance with legal requirements, safety regulations, and company policies.
- Oversee workplace safety, health, and environmental standards.

**Requirements**:

- Bachelor’s degree in Business, Operations Management, or related field (or equivalent work experience).
- **Ex-army or ex-military service background strongly preferred** with proven leadership and operational planning skills.
- Minimum 5 years’ experience in operations or branch management.
- Strong leadership, problem-solving, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office and operational management tools.

**Job Types**: Full-time, Permanent

Pay: RM3,881.54 - RM11,878.90 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Opportunities for promotion
- Professional development

Work Location: In person



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