Product Specialist, Medical Sales

1 week ago

Seremban, Malaysia DKSH Malaysia Sdn Bhd Full time

Job responsibilities:

- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories
- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
- Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and empha saleable features/customer benefits
- Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies
- Report on the activities and products of the competitors
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets
- Maintain a customer complaints/issues log and follow up on customer issues
- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
- Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in relationship development with key customers

Job requirements:

- Degree or professional qualification in a Science
- or Medical-related discipline with minimum one year experience in similar role.
- Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
- Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc.
- Strong communication and negotiation skills
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
- Good command in English, both written and spoken

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