Automotive Technical Helpdesk

1 week ago

Petaling Jaya, Malaysia Carleton Executive Search Full time

**Job overview**

**Responsibilities**:

- Perform diagnostic, analyst of vehicle problem by using the diagnostic equipment
- Perform diagnostic, analyst of diagnostic equipment
- Provide advice/ guidance to dealer technician
- Escalating of case to appropriate Level 2 support group
- Update of progressive information for each case
- Ensure follow up on ticket until closure
- Complete assigned jobs within the specified time and to meet monthly efficiency & KPI target
- Perform any additional ad hoc tasks that assign by management / superior

**Qualifications**:

- **Local citizen only**:

- 28 year-old above
- **Min. SKMII Certification or high vocational or higher level in Automotive, Electrical/ Mechanical/ Mechatronics Engineers**:

- **Min. 5-8 years of relevant working experience in automotive industry**:

- Has knowledge of reading measuring tools result
- Has knowledge and experience in remote support via phone and E-support
- Has experience in continental car is an advantage
- Team player with initiative and positive attitude toward learning
- Able to work independently without guidance and supervision
- Able to work on extended hour if required
- **Intermediate level skill in MS office program especially in Excel**:

- **Multilingual **good command in spoken and written in **English & Japanese**

Working hour**:40 hours, 5 days a week**

Work Location: Hybrid **(On-site (KL / PJ / Shah Alam) and WFH)**

Working time: TBA **(may be at 8:00 or 8:30 Japan time zone)**

**Update resume (English) with your Recent photo, Current salary and Expected salary.**

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 - RM7,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Expected Start Date: 01/01/2025

  • Technical Helpdesk

    1 week ago

    Petaling Jaya, Selangor, Malaysia Carleton Executive Search Full time

    Technical Helpdesk (Vehicle Repair Service Diagnosis)About the Role:Technical Helpdesk role is to provide an advice and guidance to dealer technician for auto repair service diagnosis including follow-up and progressive update of each case, case escalation to appropriate level until assigned job complete and closure within agreed timeframe via email with...

  • IT Helpdesk

    2 weeks ago

    Petaling Jaya, Malaysia W Generation Trading Full time

    Position : IT Helpdesk Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Petaling Jaya Trade Centre Working Day : Monday - Friday Working Hours : 9.00am - 6.00pm **Job Scope**: - Interact with customers and provide prompt assistance to address their needs. - Gather customer information, analyze symptoms, and diagnose technical issues. - Follow...

  • IT Helpdesk

    2 days ago

    Petaling Jaya, Malaysia RCSI Management Full time

    Position : IT Helpdesk Basic Salary : RM 2,800 - RM 3,400 Location : PJ Trade Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - Interact with customers to understand and respond to their technical inquiries and support needs. - Gather customer information, assess reported issues, and analyze symptoms to identify and implement appropriate...

  • IT Helpdesk

    2 weeks ago

    Petaling Jaya, Malaysia RCSI Management Full time

    Position : IT Helpdesk Basic Salary : RM 2,800 - RM 3,400 Location : PJ Trade Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - Engage with customers to understand their technical inquiries and provide responsive, effective support. - Collect relevant information from users, assess reported issues, and diagnose technical problems to...

  • IT Helpdesk

    2 weeks ago

    Petaling Jaya, Malaysia PA Management Sdn Bhd Full time

    Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : PJ Trade Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - Interact directly with users to understand and respond to their IT support needs. - Gather relevant information and analyze symptoms to identify technical issues. - Provide...

  • IT Helpdesk

    2 weeks ago

    Petaling Jaya, Malaysia PA Management Sdn Bhd Full time

    Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : PJ Trade Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - Interact with customers to understand and respond to their IT support needs. - Gather relevant information from users and analyze symptoms to identify technical issues. -...

  • Automotive Technician

    1 week ago

    Petaling Jaya, Selangor, Malaysia Aiman Motor Sdn. Bhd. Full time

    Company DescriptionAiman Motor Sdn. Bhd. is a reputable organization situated in Lot 223, Jalan 51A/223, Petaling Jaya, Selangor, Malaysia. The company is dedicated to providing high-quality automotive services in the region. Known for its customer-centric approach, Aiman Motor Sdn. Bhd. has built a reputation for excellence. The company seeks to combine...

  • IT Helpdesk Support Specialist

    1 week ago

    Petaling Jaya, Malaysia Across Asia Assist (M) Sdn Bhd Full time

    **Key Responsibilities**: - Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems. - Assist with setting up new equipment, installing software, and ensuring connectivity for users. - Maintain IT systems through routine maintenance tasks, software updates, and security patches. - Document support...

  • Automotive Technician

    6 days ago

    Petaling Jaya, Selangor, Malaysia BM Performance Auto Full time

    Job Title: Automotive TechnicianLocation: Kota DamansaraJob Type: Full-TimeSalary: RM1700 - RM2500 or "Based on experience"Schedule: Monday–Friday (8.30am - 5.30pm) Weekends as alternativeJob Summary:We are seeking a skilled and motivated Automotive Technician to join our growing team. In this role, you will diagnose, maintain, and repair customer vehicles...

  • Automotive Technician

    1 week ago

    Petaling Jaya, Selangor, Malaysia GERMAR PREMIUM GARAGE SDN BHD Full time

    WE ARE HIRING TECHNICIANSMechanic or Technician, are you looking for a place for you to find balance between work and play?Germar Premium Garage, a leading automotive workshop specialist focusing on continental brands, has started operations to Petaling Jaya, Seksyen 51. We are currently seeking dedicated individuals to join our team as Automotive...