Relationship Manager, Business Banking

**Job Summary**
- As a Standard Chartered Relationship Manager Business Banking, you'll be responsible to execute and deliver towards the growth of Business Banking business in Johor Bahru. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

**About Wealth and Retail Banking**
Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.

**Key Responsibilities**
- Effectively generating new cash and FX business by identifying prospects and acquiring new clients.
- Structure appropriate solutions including (but not limited to) cash management, cross-border solutions, treasury products, trade services and investments.
- Cross-sell of other banking products including (but not limited to) employee banking, priority banking, guaranteed instalment loans.
- Engagement with ecosystem partners for collaboration and partnerships to develop new streams of business referrals.
- Build and expand existing client relationships through pro-active contact, account planning, wallet sizing and pipeline management.
- Identify and prioritize activities to maximize revenue contribution from allocated client portfolio.
- Partner with Client Service Manager in ensuring all CDD and related policies and procedures are followed and Completion of Sanctions questionnaires, Risk and Responsibility Committee submissions and similar, liaising with the client as necessary

**Skills and Experience**
- University Graduate
- 3 plus years of relevant experience in serving business /commercial clients.
- Experience servicing local as well as international businesses.
- Sound product knowledge on cash management and FX.
- Knowledge of operational procedures, documentation requirements, banking practices and regulations.
- Outstanding communication and presentation skills.
- Courageous, creative, responsive, and trustworthy.
- Thrives in an international environment.
- Enjoys being in a team, engaging with co-workers.
- Motivated self-starter, identifying opportunities.
- Maintains a high standard of personal conduct and lives our valued behaviours.

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
- Together we:

- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations, with flexible working patterns.
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- **Being part of an inclusive and values driven organisation,** one t