Content Moderator-mandarin and Taiwanese Speaker

1 week ago

Kuala Lumpur, Malaysia growthfn Full time

**Job Summary**:
As a Content Moderator, you will be responsible for monitoring and reviewing user-generated content to ensure it adheres to our community guidelines and policies. You will play a crucial role in maintaining the integrity of our platform by identifying and removing inappropriate or harmful content.

**Key Responsibilities**:

- Monitor user-generated content on various platforms (text, images, videos) for compliance with community guidelines.
- Review and moderate content in Mandarin and Taiwanese to ensure it meets quality and safety standards.
- Identify and escalate potential risks or violations to the appropriate teams.
- Provide feedback and suggestions to improve content moderation processes.
- Stay updated with community guidelines, industry standards, and legal requirements related to content moderation.
- Collaborate with other team members to ensure consistency and effectiveness in moderation practices.

**Qualifications**:

- Fluency in Mandarin and Taiwanese (both written and spoken).
- Previous experience in content moderation, customer service, or a related field is preferred.
- Strong attention to detail and ability to identify subtle nuances in content.
- Excellent communication skills.
- Ability to work independently and as part of a team.
- Familiarity with online platforms and social media trends.
- Strong organizational and time management skills.
- Ability to handle sensitive and potentially disturbing content

Pay: RM2,209.44 - RM5,347.30 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

**Language**:

- Mandarin (preferred)
- Taiwanese (preferred)

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