Customer Care Officer

**Requirements**: - Willing to work flexible working hours - Fresh Graduates are welcome to apply - Empathetic and people-pleasing nature - Able to operate independently with mínimal supervision - Has excellent written and verbal language skills - Experience in a healthcare service-related field will be an added advantage - Open to working on rotations and...

**Location of Project**: Bangunan Sultan Iskandar (BSI) / CIQ Johor Bahru **Employment Type**: Contract **Work Schedule**: Shift (7:00 am - 7:00 pm / 7:00 pm - 7:00 am) **Job Summary**: The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role...

About the role Become a Customer Care Assistant at MB World Group in Johor Bahru, Johor.In this full-time role, you will be the face of the company, providing exceptional customer service and support to our valued clients.What you'll be doingTo assist handover key to house buyer.To monitor defect progress and follow-up actions.Handle incoming customer...

Project Location : Bangunan Sultan Iskandar (BSI) / CIQ Johor Bahru Employment Type : Contract until completion of project Job Schedule : 7:00 am - 7:00 pm or vice versa Job Summary:The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role ensures...

1. Conducting surveys and writing reports based on customer feedback on products and services. 2. Providing customers with clear instructions to resolve issues. 3. Rerouting customer calls to other departments when advanced solutions are needed. 4. Managing orders and ensuring their prompt delivery. 5. Coaching spokespersons and executives in effective...

**The duties and responsibilities of a customer care personnel include**: - Responding to customer questions and complaints - Walking customers through basic troubleshooting or setup processes - Managing incoming calls and customer service inquiries * Pay: RM1,500.00 - RM2,000.00 per month **Benefits**: - Dental insurance - Health insurance -...

Location of Project : Bangunan Sultan Iskandar (BSI) / CIQ Johor BahruEmployment Type : ContractWork Schedule : Shift (7:00 am - 7:00 pm / 7:00 pm - 7:00 am)Job Summary:The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role ensures all reports...

1. Daily briefings and task delegations to staff. 2. Manning guide/manpower planning and monthly work schedule 3. Attendance /overtime/lunch-dinner-break time monitoring. 4. Systems monitoring - Telephone Console & C-Works CMMS -KPI adherence and escalations: (request/complains/emergencies/incoming and outgoing phone calls etc.) 5. Ensuring all CCR...

**Customer Service Officer (BBU JB)** - Respond to customer inquiries, handle and resolve complaints - Deal directly with the customers **Requirements**: - Diploma/Bachelor Degree in any field - Required language: Bahasa Malaysia, Mandarin & English - Junior/fresh grads will be considered **Job Types**: Full-time, Permanent **Salary**: RM2,500.00 -...

Job Scope - Handle customer enquiries and requests - Answer incoming & outgoing calls - Prepare quotation, DO & Invoice to customer - Follow up for Purchase Order (PO) with customer - Prepare weekly delivery & collection schedule planning - Prepare and maintain documents, records and reports as required **Requirements**: - Minimum SPM or Diploma -...