Associate Customer Support

2 days ago

Cyberjaya, Selangor, Malaysia Tech Mahindra Full time

Job Title: Associate – Customer Support (Japanese Language)

Location: Cyberjaya, Malaysia

Salary range: Basic salary range RM RM + Shift allowance (pro-rated) + Transportation allowance (pro-rated)

About the Role

We are looking for dynamic and enthusiastic individuals to join our team as
Associate – Customer Support
. This is an excellent opportunity for freshers who are passionate about delivering exceptional customer service and are proficient in the Japanese language.

Key Responsibilities

  • Provide prompt and professional customer support through email, chat, or phone in Japanese.
  • Assist customers by understanding their needs and offering appropriate solutions.
  • Document interactions accurately in internal systems.
  • Collaborate with internal teams to resolve customer issues effectively.
  • Ensure customer satisfaction and maintain service quality standards.

Requirements

  • Japanese Language Proficiency: N1 level (JLPT) or Native-level fluency in speaking, reading, and writing is mandatory.
  • Experience:
    No prior experience required; fresh graduates are welcome to apply.
  • Relocation:
    Must be willing to relocate and work in Japan.
  • Good interpersonal and communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Open to relocate to Cyberjaya, Malaysia

What We Offer

  • Opportunity to work in a multicultural environment
  • Comprehensive training and career development support
  • Competitive compensation and benefits package

If you meet all the requirements outlined for this role, we encourage you to apply

(Please note that only shortlisted candidates will be contacted)

About us: -

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative's Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future. Tech Mahindra (NSE: TECHM) is part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, age, national origin, creed, family status, social status, disability, labour union membership, pregnancy or related condition, political affiliation, ethnicity, sexual orientation, marital status, military/veteran status or any other characteristic protected by applicable law / regulations. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants.

  • Associate Customer Support

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Two95 International Full time 42,000 - 54,000 per year

    Join Our Team as an Associate Customer Support Specialist (Mandarin)Language: Mandarin proficiency + B1 (conversational English)Location: WFO in CyberjayaAddress: Tech Mahindra ICT Services, Jalan Impact Cyberjaya, 63000, SelangorShifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift providedWorking days: Monday to Sunday (weekly 2...

  • Associate Customer Support

    1 week ago

    Cyberjaya, Selangor, Malaysia TWO95 International, Inc Full time

    Join Our Team as an Associate Customer Support Specialist (Mandarin)Language: Mandarin proficiency + B1 (conversational English)Location: WFO in CyberjayaAddress: Tech Mahindra ICT Services, Jalan Impact Cyberjaya, 63000, SelangorShifts: Between 8 AM to 12 AM (2 shifts), shift allowance for afternoon shift providedWorking days: Monday to Sunday (weekly 2...

  • Associate Customer Support

    1 week ago

    Cyberjaya, Selangor, Malaysia MindPec Solutions Full time

    Company DescriptionMindPec Solutions is a young and dynamic company that prioritizes service excellence and customer satisfaction. Built on a foundation of passion and purpose, the organization is committed to delivering high-quality, client-focused services. At MindPec, the goal is to create exceptional experiences through dedication and teamwork. Employees...

  • Associate Customer Support

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Tech Mahindra Full time 96,000 per year

    Job Title: Associate – Customer Support (Japanese Language)Location: Cyberjaya, MalaysiaSalary range: 8000 RM RMAbout the RoleWe are looking for dynamic and enthusiastic individuals to join our team asAssociate – Customer Support. This is an excellent opportunity for freshers who are passionate about delivering exceptional customer service and are...

  • Customer Support Associate_Japanese Speaker

    2 weeks ago

    Cyberjaya, Selangor, Malaysia MindPec Group Full time 8,000 - 9,500 per year

    Position:Associate Customer SupportWork Schedule:5 times a week + 2 days off, 8-hours days + lunch time, shift-based 8:00am to 11:00 pm operating working hoursShift:Pre-planned rotational shift on a weekly basis, including weekends and national holidays, okay with rotational based shift (Day/Mid) –This is non negotiable.Training:Equipment and training...

  • Customer Support

    1 week ago

    Cyberjaya, Selangor, Malaysia Tech Mahindra ICT Services ( Malaysia ) SDN. BHD. Full time

    Interpreter – Mandarin Speaker Location: Tech Mahindra, Cyberjaya Project: Healthcare Contract DetailsInitial: 2 months + renewable 12-month contractFull-time, office-based (Monday–Friday)Rotational shifts with allowancesSalary: RM 4000 – 5000 basic + allowances (total package RM 5000+)Transportation allowance: RM 500/month (pro-rated) Shift...

  • Customer Support

    1 week ago

    Cyberjaya, Selangor, Malaysia TWO95 International, Inc Full time

    WE ARE HIRINGTitle: CUSTOMER SUPPORT - MANDARIN & ENGLISH ( PERMANENT NIGHT SHIFT )GOOD SALARY PACKAGE: RM4,000 - RM6,000JOB REQUIREMENTSExperience range: 0-5 yearsFresh graduates are encouraged to applyOpen for SPM/Diploma holdersShifts : Permanent night shiftWork location: CyberjayaLanguage proficiency: Need to be fluent in both Mandarin & English...

  • Customer Support

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Two95 International Full time 48,000 - 72,000 per year

    WE ARE HIRING Title: CUSTOMER SUPPORT - MANDARIN & ENGLISH ( PERMANENT NIGHT SHIFT )GOOD SALARY PACKAGE: RM4,000 - RM6,000 JOB REQUIREMENTS • Experience range: 0-5 years• Fresh graduates are encouraged to apply • Open for SPM/Diploma holders• Shifts : Permanent night shift• Work location: Cyberjaya• Language proficiency: Need to be fluent in...

  • Customer Support

    2 weeks ago

    Cyberjaya, Selangor, Malaysia Two95 International Inc. Full time 48,000 per year

    WE ARE HIRING Title: CUSTOMER SUPPORT - MANDARIN & ENGLISHGOOD SALARY PACKAGE: RM4,000 - RM6,000JOB REQUIREMENTS*Job Type: 1 year contract* Experience range: 0-5 years* Fresh graduates are encouraged to apply* Open for SPM/Diploma holders* Shifts : Permanent night shift* Work location: Cyberjaya* Language proficiency: Mandarin & Good English (B2/C1)Tests to...

  • Customer Support

    1 week ago

    Cyberjaya, Selangor, Malaysia TWO95 International, Inc Full time

    WE ARE HIRINGTitle: CUSTOMER SUPPORT - MANDARIN & ENGLISHGOOD SALARY PACKAGE: RM4,000 - RM6,000JOB REQUIREMENTSJob Type: 1 year contractExperience range: 0-5 yearsFresh graduates are encouraged to applyOpen for SPM/Diploma holdersShifts : Permanent night shiftWork location: CyberjayaLanguage proficiency: Mandarin & Good English (B2/C1)Tests to be taken -...