Executive, Licensed Counsellor and Student Experience
3 days ago
Responsibility
The Licensed Counsellor and Student Experience Executive is responsible for providing professional counselling services to support students' mental health and well-being, while also assisting in initiatives, programs, and services that enhance the overall student experience. This dual role ensures students receive both individual support and opportunities to thrive in a positive campus environment.
Counselling Services
- Provide individual and group counselling sessions to students facing personal, academic, or career-related challenges.
- Maintain confidential and ethical counselling practices in compliance with licensing standards and institutional policies.
- Identify at-risk students and provide timely interventions, referrals, and follow-up support.
- Conduct workshops, talks, and awareness campaigns on topics such as stress management, resilience, mental health, and well-being.
- Maintain accurate records of counselling sessions and ensure compliance with reporting and documentation requirements.
Student Experience Support
- Assist in planning, coordinating, and executing student engagement programs, activities, and events that promote holistic development.
- Collaborate with the Student Experience Department to design initiatives that foster inclusivity, belonging, and student success.
- Support students in navigating campus resources, services, and opportunities for involvement.
- Gather feedback from students and contribute to continuous improvement of student services.
- Contribute to institutional initiatives such as student orientation, clubs & societies, leadership programs, and wellness campaigns.
Requirements
- Bachelor's/Master's Degree in Counselling, Psychology, or a related field.
- Must be a Licensed Counsellor (LKM registered) in Malaysia.
- Strong interpersonal, communication, and active listening skills.
- Ability to handle sensitive student matters with confidentiality, empathy, and professionalism.
- Experience in student engagement, event management, or support services is an added advantage.
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