Global Support Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia HSBC Full time

Why join us?

Responsible for Processing, Data Accuracy, Quality, Supporting Operations, Training.

What you'll do:

Strong presentation skills, ability to communicate clearly, concisely and effectively in English, both oral and written.Strong analytical skills, high attention to detail.Excellent presentation skills.Solid planning and organizational skills, with a proven ability to priorities competing demands and communicate this effectively.Proven ability to execute and deliver change, within an operational context.Solution orientated, high energy characteristics necessary to support HSS business.Excellent interpersonal skills with the ability to build and maintain global and regional relationships at all business levels.Ensure to support the ops team in daily processing and quality control.Supports in procedure revie.Supports in Management Information (MI) generation.Demonstrate effective core behaviors and values including teamwork, focus, drive & determination.Ability to communicate effectively with peers and line manager.Ability to multitask with a good eye for detail.

What you will need to succeed in the role:

The nature of the role requires efficiency and accuracy in processing the task within stipulated time. Abel to work in high pressure productivity-based environment where deadlines are critical. Has an eye for details to ensure items are processed accurately and meet the Quality Control (QC) requirement. Consistent in meeting OOE targets and all KPIs. Able to escalate issues and concerns timely to line manager and follow up on the action required. Speak up when sees an opportunity and continue to be at your best.

 

What additional skills will be good to have?

A post-graduate diploma or degree in any discipline.Fresh graduates are encouraged to apply.Exposure to various processing skills.Experience in analyzing and interpreting large volumes of data/MI.

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