R2825253 People Services Technology
2 days ago
The People Services Technology & Solutions team aims to deliver courageous and streamlined solutions that empower our diverse talent to achieve exceptional outcomes together. Acting as a key enabler leveraging technology to streamline HR processes, optimize system performance and support operational team delivering optimized solutions, the team is responsible for;
- Core HR system maintenance and enhancement
- Employee support model
- Data and reporting management
- Performance monitoring and visualization
- Continuous improvement and project support
In 2025, 2026 the company will implement a new HR system for which the T&S team will play a critical role
The purpose of this role is to:
HR system implementation
Co-lead with Digital the implementation of Workday modules, including requirements gathering from People & Culture (P&C), Talent Acquisition (TA), Rewards and benefits (R&P), design, configuration, testing, and deployment. Ensure alignment with business needs and adherence to best practices.
- Work closely with P&C, Digital, and other departments to understand requirements, provide expert advice on Workday functionalities, and deliver solutions that meet business objectives.
- Coordinate and manage project timelines, resources, and deliverables for Workday implementations. Collaborate with stakeholders to ensure timely and effective project execution.
- Develop and maintain integrations between Workday and other enterprise systems. Partner with Digital to troubleshoot and resolve any integration issues.
- Design and execute UAT for system implementations, upgrades, and enhancements. Ensure that the Workday platform operates smoothly, meets user requirements, and supports our HR processes.
Develop training materials and provide ongoing support to P&C and PPLS to optimize Workday utilization. Ensure end-users are informed and trained on new functionalities and system updates.
Post implementation responsibilities
Regularly review with Digital product owner system configurations and workflows to identify opportunities for improvement. Implement process enhancements to streamline HR processes and enhance system efficiency.
- Maintain user access matrix up to date and conduct access audit
- Manage and coordinate system upgrades, including planning, testing, and deployment. Ensure compatibility with business processes and minimal disruption to HR operations.
- Provide ongoing user support for HR and other Workday users, resolving issues, answering questions, and enhancing user satisfaction.
Stay current with Workday updates and new features, proactively identify opportunities for system enhancements, and implement improvements to streamline HR processes.
Transversal project
Partner with Master Data Management, Finance, P&C and Digital to design end to end people data governance
- Partner with People Services, P&C and TA operational team to collect, analyze and improve Workday related pain point and area for improvement
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