Customer Business Development Executive

Job Title: Customer Business Development Executive Scope
Location: Kuala Lumpur/Selangor

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream.

ABOUT THE MAGNUM ICE CREAM COMPANY

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.

With expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you

JOB PURPOSE:

Execute with our customers the customer strategy and customer business plan.

Lead the Distributor's sales team to achieve the sales objective for the sales area as set in the Customer Marketing Plans and Customer Business plans through timely execution. Responsible for the achievement of Sales (NIV & STT), key Distributor Trade (DT) KPIs.

KEY RESPONSIBILITIES:

Ensure ambitious target setting and monitor closely for performance.
i. Prepare plans with focus on results vs. targets set.
ii. Identify and implement actions for closing possible results gaps.
iii. Monitor, evaluate and track weekly and monthly primary targets and take necessary actions to achieve them.
iv. Evaluate the achievement of weekly and monthly secondary sales in the area and take necessary actions.
v. Ensure ordering and execution of all agreed promotional stocks and POSM as per the company's plan.
vi. Cascade of all business related in a timely manner. - Managing and improving stock in Distributor's warehouse to a healthy level.
- Conduct market visits to ensure activities are implemented as planned. Provide market feedback/trade visit report to distributors and follow through to ensure outstanding/gaps are closed timely.
- Coach distributor sales reps for performance in relation to the targets set and build a winning spirit within his/her team.
- Evaluate sales reps on personal performance and contribution based on facts and observable data.

WHAT YOU NEED TO SUCCEED:

SKILLS:

• Strong communication and negotiation skills.

• Field sales experience in managerial role especially in East Malaysia region will be an added advantage.

• Proven track record of delivery topline and bottom-line results.
• Proven track record of managing multiple stakeholders, distributors, and delivering operational excellence.

EXPERIENCES & QUALIFICATIONS:

• Bachelor's Degree in any field of study

• Relevant customer development experience with results driven/achievement focused with the end goal in mind.

• Experienced in Distributor Trade field sales.

• Experience in leading a team consists of internal direct reports and distributor sales representatives.

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€8.3bn powerhouse with an agile, entrepreneurial mindset. We're building a new high growth Ice Cream company from the ground up.

• Career without limits—42 markets, international opportunities, and fast-tracked growth.

• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.

• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

ADDITIONAL INFORMATION

As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of 2025. This role will transfer to the new Ice Cream company.

Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

For the recruitment of this position, we would like to emphasize that local conditions apply to the position.

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
 

To apply, you must do so online. Please do not forget to upload your CV and a motivation letter. Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application. Disclaimer Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We take pleasure seriously. Join the Ice Cream team now

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.