Industrial & Commercial Sales Account Manager - North
2 days ago
PURPOSE
To prospect, develop, recruit and maintain industrial and commercial LPG (bulk and packed) sales according to the company's business - marketing strategies, ensure proper credit management, provide associated HSSE, sales, technical/engineering services & supports relating to design, construction, maintenance and application of LPG & facilities.
PRINCIPAL ACCOUNTABILITIES
- To monitor and manage own overall performance - Volume, Pricing, Margin, HSSE, Credit and project management, ensuring contribution to sales targets.
- Tracking of CAPEX Investment sites to ensure the customer account is giving positive margin and committed volume contribution. For packed product, he/she must keep all records and tracking of all existing and new ELA (Equipment on Loan) documents
- To prospect & recruit new direct industrial and commercial customers by ensuring consistent deliveries of CVPs – contributing to the team's volume, market share and financial targets. Necessary financial evaluation is required to be conducted to ensure sensitivities are being considered, to ensure healthy return for CAPEX or investment.
- Maintain & defend existing customers from conversion by competitors, also to compile and maintain a detailed customer database.
- To conduct regular checks on preventive maintenance program for all LPG installation and work closely with the maintenance contractors to ensure all LPG facilities are in good working conditions.
- Keep abreast with LPG related developments and identify new LPG business opportunities and where appropriate, gather relevant data and assist the supervisor to identify/evaluate realistic options for these business cases and for future implementation.
- To monitor budget as per allocation and always strive to operate in a cost effective manner.
- Practice and promote Company HSSE policies, standards at all times.
- To participate in HSSE activities, ensuring customers and contractors appreciate the importance of LPG safety and compliance to Standards by conducting LPG training courses.
- To regularly monitor, update and submitting necessary management tools/reports, e.g. Nomination report, Sales 1st report, customer cards, SPANCOP, contact plan management and other monthly report.
REQUIRED EXPEIANCES & QUALIFICATIONS
- Recognized tertiary qualification In Engineering and at least 3 years relevant commercial/marketing experience. Good understanding of LPG business preferred.
- Strong ability to understand, analyze and deliver financial results.
- Sound knowledge of sales related skill sets – Selling and Negotiating, Customer Relationship Management, Market Awareness etc.
- Good organization skills, multi project management knowledge.
- Microsoft Suite Office skills (Word, Excel, Power Point) at intermediate level.
- Ability to communicate effectively at all levels, both internally & externally essential. Good command of spoken English & Bahasa Malaysia.
- Ability to write/speak in other languages is a plus.
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