Admin Account Assistant

6 days ago

Setia Alam, Malaysia Sifu Edu & Learning Sdn Bhd Full time

Admin Account Assistant (Collections – Revenue)

Department: Finance / Accounting

Reporting To: Finance Executive / Manager

Position Summary:

The Admin Assistant (Collections – Revenue) is responsible for supporting the revenue collection process by monitoring outstanding payments, following up with customers, and ensuring timely collection of receivables. The role involves maintaining accurate records, preparing reports, and coordinating with internal departments to resolve collection issues while upholding professionalism and accuracy in all communications.

Key Responsibilities:

  1. Monitor Receivables — Track and monitor customer accounts to identify overdue payments and outstanding balances.
  2. Follow Up on Collections — Communicate with customers via email, phone, or official letters to ensure timely payment of outstanding invoices.
  3. Record and Update Payments — Record collections in the accounting system and ensure transactions are updated accurately.
  4. Issue Receipts and Acknowledgements — Prepare and issue official receipts to customers upon receiving payments.
  5. Coordinate with Reconciliation Section — Work closely with the recon and invoicing teams to verify payment postings and resolve discrepancies.
  6. Prepare Collection Reports — Generate and update daily, weekly, and monthly reports on collection performance and aging analysis.
  7. Investigate Discrepancies — Identify and resolve billing or payment discrepancies promptly and escalate complex cases where necessary.
  8. Maintain Customer Records — Update and organize customer payment information, contact details, and communication history.
  9. Provide Administrative Support — Assist in documentation, filing, and other administrative tasks related to revenue collection operations.

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Ability to commute/relocate:

  • Setia Alam: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your expected salary?
  • Availability to start work?

Work Location: In person

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