Executive, Quality Assurance

2 days ago

Malaysia Singtel Full time 30,000 - 80,000 per year

Be a part of something BIG

The Quality Assurance & Operations Executive  required to support testing activities under Digital Operations streams. This function focus on manual test execution and incident/ order flow validation, driving a scalable and efficient delivery model. 

Make an Impact by

  • Execute manual test cases across customer journeys (login, payment, subscription, billing, CRM updates)
  • Support regression testing for BAU deployments and hotfix releases
  • Monitor and validate operational flows (e.g., order stuck cases, fulfilment, payment completion)
  • Perform sanity checks and assist in root cause analysis
  • Log and track defects using tools such as JIRA or ALM
  • Conduct retesting and confirm defect resolution post-fix
  • Create and maintain test accounts, billing setups, and fulfilment simulations
  • Coordinate test data readiness with backend teams
  • Provide daily updates on test execution and incident monitoring
  • Recommend enhancements to improve testing efficiency and accuracy
  • Remain flexible to adapt responsibilities as required by project and business priorities

Skills for Success: 

  • Graduate in Diploma or Degree in Information Technology / Computer Science
  • Minimum 2 years of experience in software testing or telecommunications products testing
  • Familiar with test lifecycle processes and structured QA methodologies
  • Basic understanding in automation testing or scripting is required
  • Experience in defect management tools for e.d. JIRA or ALM
  • Strong written and verbal communication skills for collaboration 
  • Ability to manage time effectively and handle multiple prioritie
  • Off-hours support may be required for critical deployments or urgent incidents.

Your Career Growth Starts Here. Apply Now

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