Coordinator - Accounts Receivable

About the Role:

You will be responsible for billing/ collections/ cash application/ month-end close and related reporting activity supporting the Association including both founding bodies AICPA and CIMA covering the geographical locations US, UK, Rest of Europe, APAC and Africa regions. Resolve service requests and other customer inquiries, prepare analysis and reports for decision-making, and support internal and external audit requests. You will be hybrid, based out of our Kuala Lumpur office.

Your Responsibilities:

Billing

·       Assist invoicing activities covering contract validation and revenue recognition checks

·       Process invoices following invoice request.

·       Process debit memo and credit memo related to any invoice adjustments

·       Process refunds to customers

·       Process write-offs for uncollectible debts

Credit Control

·       Process receipts and cash application

·       Ensure unapplied payments are being investigated for accurate allocation promptly.

·       Manage collection activities by email and phone for accounts receivable (AR), ensuring amounts due from debtors are collected following agreed payment terms.

·       Perform outreach on unapplied payments.

·       Maintain relationship with clients and members in any collection activities to ensure excellent customer experience with the Association.

·       Ensure reminders sent and handling following policy and procedures on delinquent accounts

·       Perform provision for doubtful debts for selected regions on a monthly basis.

·       Perform AR reconciliation and assist to clear aged and unreconciled items promptly.

·       Perform any other control checks surrounding AR processes.

·       Support preparation of journals for month end and year end closure to ensure AR balances are accurate and fairly reported.

General

·       Maintain a high standard of service to the business.

·       Perform processes following procedures.

·       Perform accounting tasks to support month-end receivables close procedures.

·       Assist in resolving AR inquiries and service requests from business and customers

·       and promptly including items in team inboxes.

·       Embed process improvements into existing processes.

·       Support system implementation activity.

·       Provide daily/weekly/monthly status reports.

·       Ensuring all Service Level Agreements (SLAs) and Goals are met.

·       Support internal and external audit requests.

You Have:

• years of related accounting experience.

• Diploma in Accounting/Finance or related field.

• Professional Certification (i.e. ACCA/MIA/CPA) or Degree in Accounting/Finance or related field is preferred.

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.