Microsoft Dynamics 365 Application Support
2 days ago
2 Opening Position — Multiple Headcount Required
- Microsoft Dynamics 365 Application Support / Functional Consultant
- Microsoft Dynamics 365 Consultant (Project)
Salary Range: RM4000 - RM7000
- Job Description:
- Provide day-to-day functional support for the Microsoft Dynamics 365 ERP system, ensuring smooth and efficient business operations across all functional modules.
- Troubleshoot and resolve ERP-related issues raised by end users promptly, providing effective solutions and minimizing business disruptions.
- Collaborate with internal stakeholders, project consultants, and vendors on system enhancements, upgrades, integrations, and the implementation of new features aligned with business objectives.
- Assist in system configuration, setup, and functional testing, ensuring accuracy, compliance, and optimal system performance.
- Support business reporting and data analysis requirements by developing and maintaining reports, dashboards, and analytical tools within Dynamics 365.
- Maintain documentation of system configurations, issue resolutions, and user guides.
Participate in user training and knowledge transfer to improve ERP system adoption and efficiency.
Job Requirement:
- At least Professional Cert/ Diploma/ Degree.
- At least 2 years experiences in providing technical support for MD365.
- Good understanding of Microsoft Dynamics 365 and MSSQL.
- Knowledge in programming languages such as Java, PHP, .NET, C++, web programming, and MS SQL Server is an added advantage.
- Exposure to Microsoft Dynamics BC/NAV, ERP, and CRM solutions are preferred.
- Fresh Graduates are encouraged to apply.
Salary Range: RM5000 - RM8000
- Job Description
- Act as a key liaison between business users, technical teams, and vendors to ensure successful implementation, enhancement, and support of Microsoft Dynamics 365 ERP.
- Provide functional and project support across all business modules, ensuring solutions align with operational and strategic goals.
- Lead or support system configuration, customization, and integration activities, coordinating with internal stakeholders and external partners.
- Troubleshoot and resolve functional and system-related issues, providing effective solutions to maintain smooth business operations.
- Support data analysis, reporting, and dashboard development within Dynamics 365 to improve decision-making and business visibility.
- Participate in system testing (UAT/SIT), validation, and documentation to ensure compliance and solution quality.
- Conduct user training and workshops to promote system adoption and continuous improvement.
Contribute to process optimization and digital transformation projects, identifying opportunities to improve efficiency through system capabilities.
Job Requirement:
Diploma or Degree in Information Technology, Computer Science, or a related field.
- Minimum 3 years of experience providing functional or technical support for Microsoft Dynamics 365 (ERP).
- Strong understanding of Dynamics 365 modules and MS SQL Server.
- Exposure to Microsoft Dynamics BC/NAV, ERP, or CRM solutions is preferred.
- Fresh graduates with relevant academic exposure or internship experience in MD365 systems are encouraged to apply.
Additional Information:
- Hybrid working position (2 Days WFH, 3 Days WFO)
- Competitive Salary
- Growth Advancement
For those who have what it takes, please apply online or sent in your profile to:
Consultant: Lara
Tel:
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