head of f&b operations
4 days ago
Key Responsibilities
• Oversee day-to-day operations across all outlets to ensure smooth service and consistent quality.
• Manage and optimize staffing, including hiring, scheduling, training, performance evaluation, and staff development.
• Implement and maintain operational SOPs, service standards, and food quality benchmarks.
• Drive operational efficiency, cost control, and productivity across all brands.
• Work closely with the central kitchen, culinary team, and management on menu execution and brand integrity.
• Ensure compliance with all health, safety, and regulatory requirements.
• Provide leadership, coaching, and motivation to outlet managers and teams.
• Support new outlet openings and expansion plans.
Requirements
• Minimum 5–8 years' experience in F&B operations management.
• Proven experience managing multiple outlets within a multi-brand restaurant chain (preferably Malaysian or Asian cuisine experience).
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, hands-on environment with attention to detail.
• Strong understanding of cost control, P&L management, and operational metrics.
What We Offer
• Competitive salary and performance incentives
• Opportunities for growth within a rapidly expanding group
• A dynamic, supportive working environment
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