Admin
7 days ago
Working Hour : 7:00 am – 4:00 pm
Address: Lot 558A, Jalan Subang 3, Sungai Penaga Industrial Park, 47610 Subang Jaya, Selangor
Job Description:
- Create and process Sales Orders (SO), Delivery Orders (DO), and Invoices in the system accurately and on time.
- Liaise with the warehouse team to ensure timely and correct delivery of goods.
- Maintain up-to-date records of customer orders, and deliveries
- Handling customers' enquiry via phone, email, or whatssap chat promptly and professionally.
- Resolve customer complaints and issues efficiently while maintaining a high level of satisfaction.
- Process order returns, exchanges, and adjustments as needed.
- Maintain accurate customer information in the database.
- Generate and distribute monthly or periodic Account Statements to customers.
- Process and record all incoming payments (cheques, bank transfers, credit card payments) accurately in the accounting system.
- Communicate updates to customers on order status, delivery timelines, and any service-related issues
Requirements:
- Proficient in Microsoft Office (Excel, Word, Outlook); experience with invoicing or ERP systems is an advantage.
- Strong organizational skills with attention to detail.
- Good communication and interpersonal skills.
- Fluent in Bahasa Melayu & English (Mandarin Speaker will be advantage)
- Responsible, detail-oriented, and a great team player
- Able to work in Subang Jaya office
- Fresh grads are welcomed
Job Type: Full-time
Pay: RM2, RM2,300.00 per month
Work Location: In person
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