Customer Service Executive
2 weeks ago
What you'll be doing
- Handling inbound calls and emails from customers in Hong Kong and China.
- Responding to customer inquiries, complaints, and requests in a timely and professional manner.
- Providing accurate information and resolving issues to ensure customer satisfaction.
- Documenting customer interactions and updating customer records.
What we're looking for
- Fluency in Cantonese and English, both written and spoken
- Minimum 1 year of customer service experience, preferably in a call centre or contact centre environment
- Strong communication and interpersonal skills, with the ability to handle difficult conversations and resolve customer issues
- Proficient in using computer systems and software application.
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Second Talent Full time 30,000 - 60,000 per yearCustomer Service ExecutiveLocation: Kuala Lumpur, MalaysiaIndustry: e-Commerce / Digital ServicesEmployment Type: Full-TimeAbout the RoleWe are looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you will be the frontline representative of our brand, responsible for providing outstanding service to our...
-
Executive, Customer Experience
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Taiwanmania International Travel Service Co., Ltd. Full timeAbout KKdayKKday is accelerating the world's transition to the brand new travel experience.As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experiences and activities in over 92 countries and 550 cities around the world. Moreover,...
-
Product Manager Merchant Service Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Bhd Full timeOverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...
-
Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeCompany Background:We are representing a multi national workspace company in Singapore. Currently as they are expanding, they are looking for Customer Service Executive. Job Responsibilities:Deliver exceptional customer service: Welcome and assist the members, visitors, and guests.Manage customer inquiries: Address customer service inquiries and requests...
-
Customer Service Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL Workforce Solutions Malaysia Sdn. Bhd. Full timeShort Summary This Role :Our client looking for passionate and talented people to join their product and operations team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible for delivering impact on the growth of merchants, by acquiring and helping the sellers to have a...
-
Sales Service Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Bhd Full timeOverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...
-
Merchant Service Executive
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Bhd Full timeOverviewAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.Our business...
-
Junior Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sunrise & Co Full timeThe Role: Role OverviewWe are looking for a Junior Customer Service Executive to join our regional team based in Malaysia. You will support customer interactions across multiple Southeast Asian markets, ensuring quick and accurate responses while delivering excellent customer experiences.Role purpose:To provide day-to-day customer support for all markets,...
-
Senior Customer Service Executive
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bjak Sdn Bhd Full time 25,000 - 70,000 per yearPosition OverviewWe are looking for an experienced and proactive Senior Customer Service Executive to join our team. In this role, you will take ownership of complex customer inquiries, ensure high-quality resolutions, and help drive continuous improvements across our support operations. You will serve as a trusted escalation point, providing guidance and...
-
Junior Customer Service Executive
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia COLLECTIUS CMS (M) SDN BHD Full timeWe are looking for a Junior Customer Service Executive to join our team. This position is suitable for fresh graduates or candidates who are eager to start their career in customer service. Training will be provided.Job ResponsibilitiesHandle customer enquiries via phone calls, emails or other communication channelsProvide accurate information on products,...