Field Sales Manager, Freight Forwarding – MY

Work Location: Subang Jaya, Selangor, MY

The Field Sales Manager is responsible for developing new business, retaining existing clients, and growing revenue across all freight forwarding services, including air, sea, and cross-border logistics. This role involves direct engagement with customers, overseeing sales pipelines, and implementing strategies to meet business growth targets.

Key Accountabilities

• Develop and execute a robust sales plan focused on acquiring new clients and expanding services with current clients.
• Identify business opportunities across import/export freight services, customs clearance, and warehousing, and monitor competitor activity and market trends.
• Build and maintain relationships with key customers, decision-makers, and local stakeholders.
• Act as an escalation point for complex customer service issues and ensure client satisfaction by collaborating with operations and customer service teams to ensure smooth delivery of solutions.
• Provide weekly and monthly sales reports, including revenue forecasts and pipeline status.
• Track team and individual sales performance using CRM tools and prepare business review presentations for internal and client-facing meetings.

Qualifications, Skills and Experience:

• A Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
• A minimum of 5 years of experience in freight forwarding sales, with at least 2 years in a leadership or supervisory role.
• Strong knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations.
• Excellent communication skills in English are required.
• An existing network of logistics clients (importers/exporters) in Malaysia is highly desirable.
• Must possess own transport and be willing to travel extensively for client meetings.

Note: The advertised job title is being used for Talent Attraction and job advertisement.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE