Senior SRE Manager

ABOUT US

We're the world's leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we're proud to support the global economy. 

We're unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We're always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.   

Key Responsibilities

Team Building and Mentorship:

• Recruit and retain engineers with diverse perspectives.
• Provide coaching, mentorship, and career development support to ensure team members excel both technically and personally.

Collaboration and Alignment:

• Partner with Product Owners and Engineering Leads to align SRE members with cross-functional squads.
• Foster effective collaboration across teams and functions.

Technical Leadership:

• Guide software design patterns, architecture, and engineering best practices.
• Drive design-focused software delivery to enhance quality and scalability.

Continuous Learning and Knowledge Sharing:

• Promote a culture of learning, knowledge sharing, and excellence across the organization.
• Encourage adoption of consistent practices across teams.

Driving Innovation:

• Stay updated on technology trends and facilitate the adoption of new tools and methodologies.
• Encourage innovative thinking to drive team and organizational growth.

Performance Management:

• Set annual objectives for team members.
• Conduct performance appraisals and provide constructive feedback to support career development.

What Will Make You Successful?

Professional Skills

• Bachelor's or higher degree in Computer Science, Engineering, or related disciplines.
• Strong communication and leadership skills, promoting a diverse and collaborative culture.
• Passion for people development and commitment to creating an inclusive work environment.
• Customer-oriented and quality-focused mindset with a drive to deliver true customer value.
• Open-minded, solutions-oriented team player energized by collaboration.
• Familiarity with Agile and DevOps practices.
• Fluency in English (spoken and written).
• Experience in observability and/or anomaly detection is a plus.

Key Qualifications

• 8+ years of experience in software development using one or more programming languages.
• Expertise in designing, analyzing, and troubleshooting distributed systems.
• 5+ years of leadership experience managing and mentoring technical teams.
• Skilled in cross-functional collaboration to achieve project success.
• Strong passion for automation and reducing manual workloads.
• Proven ability to encourage a culture of visibility and transparency across teams.
• Experience managing enterprise services in large-scale Linux environments.
• Expertise with Kubernetes and configuration management tools like Puppet, Chef, or Ansible.
• Experience with test automation framework like Selenium or Robot Framework.
  Experience with messaging queue like Rabbit MQ, Apache Kafka or Red Hat AMQ.
  Experience with monitoring solution for application and Infrastructure.
• Proficiency in troubleshooting issues across the entire software stack.
• Hands-on experience operating large-scale multi-tenant infrastructure as a managed service.
• Strong verbal and written communication skills.

Additional Requirements

• Advocacy for automation to minimize operational workloads.
• Strong sense of ownership, coupled with a collaborative and transparent communication style.
• Self-motivated and inquisitive, always eager to learn and improve systems and processes.

About the Team

On the SRE team, you'll tackle the complex challenges of scale unique to Swift, leveraging your expertise in coding, algorithms, complexity analysis, and large-scale system design. Our culture values diversity, intellectual curiosity, problem-solving, and openness. We encourage collaboration, big thinking, and risk-taking in a supportive, blame-free environment. SRE promotes self-direction to work on meaningful projects while fostering a learning environment that provides the mentorship needed to grow and succeed.

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone's voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don't meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.