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Restaurant Manager餐厅经理
2 weeks ago
Job Description / 职位描述:
We are seeking a dedicated and experienced Restaurant Manager to oversee the daily operations of our Chinese restaurant. The ideal candidate will be responsible for ensuring smooth service, high-quality food standards, and excellent customer satisfaction while managing staff performance and maintaining cost efficiency.
我们正在寻找一位敬业且有经验的餐厅经理,负责监督中餐厅的日常运营。理想的候选人需确保服务顺畅、菜品质量优良、顾客满意度高,同时有效管理员工表现并控制成本。
Key Responsibilities / 主要职责:
- Oversee daily restaurant operations and ensure smooth and efficient service.
监督餐厅日常运作,确保服务顺畅高效。 - Lead, train, and motivate service and kitchen teams to achieve high standards of performance.
带领、培训并激励服务及厨房团队,确保高效运作和优质服务。 - Handle customer feedback and resolve issues professionally and promptly.
处理顾客意见与投诉,及时并专业地解决问题。 - Ensure food quality, hygiene, and safety standards are strictly followed.
确保食品质量、卫生与安全标准严格执行。 - Monitor inventory, cost control, and supplier orders to maintain profitability.
监督库存、成本控制及供应商订货,确保盈利能力。 - Prepare staff schedules and ensure adequate manpower during peak hours.
制定员工排班表,确保高峰时段人手充足。 - Assist in marketing, event planning, and promotion of restaurant offerings.
协助餐厅市场推广、活动策划及餐饮促销。 - Report to management on operational performance and suggest improvements.
向管理层汇报营运情况并提出改进建议。
Requirements / 任职要求:
- Diploma or Degree in Hospitality, F&B Management, or related field.
拥有酒店管理、餐饮管理或相关专业文凭/学位。 - Minimum 3 years of experience in restaurant management, preferably in a Chinese restaurant.
至少三年餐厅管理经验,有中餐厅经验者优先。 - Strong leadership, communication, and problem-solving skills.
具备良好的领导能力、沟通能力与问题解决能力。 - Able to work under pressure and handle fast-paced environments.
能够在高压及快节奏的工作环境中工作。 - Good command of Mandarin, English, and Malay (spoken and written).
需具备良好的中文、英文及马来文听说读写能力。 - High level of responsibility, discipline, and professionalism.
具有高度责任感、纪律性及专业精神。