Front Desk Manager

1 day ago

Klang, Selangor, Malaysia JS CITYSCAPE SDN. BHD. Full time

About the role

This is a full-time Front Desk Manager role at JS CITYSCAPE SDN. BHD.' in Selangor. As the Front Desk Manager, you will be responsible for overseeing the daily operations of the reception area, ensuring a smooth and professional experience for all visitors and clients. This is a key position that plays a crucial role in creating a positive first impression of the company.

What you'll be doing

  1. Manage and supervise the front desk team, including scheduling, training, and performance management
  2. Greet and welcome all visitors, clients, and staff in a friendly and professional manner
  3. Handle incoming phone calls, emails, and correspondence, providing excellent customer service
  4. Maintain the reception area and ensure it is well-organised and presentable at all times
  5. Coordinate with other departments to ensure efficient flow of information and seamless operations
  6. Implement and enforce company policies and procedures related to front desk operations
  7. Assist with administrative tasks as needed, such as data entry, filing, and inventory management

What we're looking for

  1. Minimum 2-3 years of experience in a similar front desk or reception role, preferably in a professional services or corporate environment
  2. Strong communication and interpersonal skills, with the ability to interact with people at all levels
  3. Excellent customer service orientation and the ability to handle a diverse range of inquiries and requests
  4. Proficient in using office software and technology, such as Microsoft Office suite and basic IT troubleshooting
  5. Highly organised, detail-oriented, and able to multitask effectively
  6. Flexible and adaptable, with a positive and professional attitude

What we offer

At JS CITYSCAPE SDN. BHD.', we provide a supportive and collaborative work environment that encourages personal and professional development. We offer competitive remuneration, comprehensive healthcare benefits, and opportunities for career advancement. Our focus on work-life balance ensures that our employees can thrive both in and out of the workplace.

About us

JS CITYSCAPE SDN. BHD.' is a leading property development company in Selangor, known for its innovative projects and commitment to excellence. With a strong track record of delivering high-quality residential and commercial developments, we are dedicated to creating sustainable communities that enhance the lives of our customers. Our company values of integrity, innovation, and customer-centricity are at the heart of everything we do.

Apply now for this exciting opportunity to join our team as a Front Desk Manager.

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