Customer Support Tier 2

DescriptionRESPONSIBILITIESProviding customer support and technical issue resolution via email, chat, social media, and other online platforms.To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions, and other online platforms.Identifying correcting...

RESPONSIBILITIESProviding customer support and technical issue resolution via email, chat, social media, and other online platforms.To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions, and other online platforms.Identifying correcting and...

RESPONSIBILITIES Providing customer support and technical issue resolution via email, chat, social media, and other online platforms. To be able to handle multiple concurrent chat and email, outbound calls interactions while addressing frequent start and stops from emails, social media interactions, and other online platforms. Identifying correcting and...

NETWORK ENGINEER TIER 2 (SOC-IP)JOB DESCRIPTION· Configure and install various IP network devices and services, mainly routers and switches.· Provide Level-2 support and troubleshooting to resolve complex network issues· Liaise with vendors for network device related issue.· Conduct testing with customer and provider to isolate the issue.· Regular...

Hiring for Malaysians ClientsJob Description:-Technical Support Level #2Required: Japanese LanguageBasic Telecom, MS-Office, ATT Products, Networks Fundamentals, Network Design Level 1 and 2Excellent written and verbal skills in English (CEFR B2 and above)Technical Support serving as escalation resource to resolve complex issues with the following products;...

At Exness, we are not just a leading trading broker—we've reimagined what it takes to be a leader. With 40M+ trades a day and 2,000+ people across 13 countries, we combine scale, care, and real tech to make trading better for 1M+ clients worldwide.Recognised globally as a Best Place to Work, we're a people-first company where long-term wins always matter...

Are you a tech-savvy problem solver with a passion for helping others? If you're fluent in Japanese and love tackling complex technical issues — this role is for you.What You'll Be DoingAs a Technical Support Specialist, you'll be the go-to expert for enterprise-level clients — diagnosing, troubleshooting, and resolving advanced technical issues while...

URGENT HIRING ROLE: Advanced Japanese – Technical Support Location: Kuala Lumpur, Malaysia Salary: RM 15,000 Language: Japanese Education: Diploma or above Joining Date: ASAP Job RequirementsMinimum 2 years' experience supporting enterprise-level customers via chat, email, phone, or screen-share.Proficient in Windows, Mac, iOS, Android, Microsoft Suite,...

Job Summary: The Call Buster is a key frontline role responsible for taking and resolving customer calls during US support hours but subject to rotational. This position requires strong problem-solving abilities, excellent customer service skills, and proficiency in using Zendesk to document and address issues effectively. Key Responsibilities: 1. Call...

Job Description – Executive, Customer Support (Japanese Language)Position: Executive – Customer Support (Japanese Monolingual / Japanese–English Bilingual)Location: Ara Damansara (On-site)Employment Type: Full-TimeSalary Range: RM 8,000 – RM 10,000 per monthWorking Hours: 24×7 rotational shifts with 2 days off per weekRole SummaryWe are seeking a...