customer service officer

About SX Express:SX Express is a fast-growing cross-border logistics company headquartered in Singapore, with branches in Malaysia, Thailand, and China. We specialize in international shipping, e-commerce logistics, relocation services, Southeast Asia land transportation, and local delivery. Our clients include individuals, e-commerce sellers, corporate...

POSITION SUMMARYCustomer Relations Officer plays a vital role in ensuring the highest level of customer satisfaction by managing customer inquiries, providing support, and addressing service-related concerns. This role focuses on fostering strong relationships with customers, resolving complaints, and promoting service programs to enhance the customer...

Job Description / Responsibilities:Assist the Customer Service team in handling customer inquiries via phone, email, and chat.Provide timely and accurate information about products and services.Support the team in maintaining customer records and databases.Help resolve customer complaints with a professional and courteous approach.Participate in team...

Aesthetic Skin Group's mission goes beyond business; it is a mission with a purpose. The company's philanthropic endeavors, exemplified by its involvement in the "Peace of Mind" program, underscore its dedication to making a positive impact in the world and raising awareness about mental health.The remarkable success of Aesthetic Skin Group can be attributed...

Jalan Puteri 1/2, PUCHONG, MY, 47100INFORMATION TECHNOLOGY8668GO_MY_Manager E1Rami AMDOUNIJob DescriptionAbout AXAAs a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity...

Job Description:About AXAAs a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each...

JOB DESCRIPTIONS :*Receive and log customer reports* regarding machine issues (e.g., printer, copier).*Arrange service appointments* and coordinate with the technical team when service is required.*Follow up with customers* after service is completed to ensure satisfaction and issue resolution.*Respond to customer inquiries* via phone, email, or WhatsApp in...

Preparing and defining requests for quotation/proposal, negotiating with vendors, issuing purchase orders, etccoordinating with sales team by managing schedules, filing important documents and communicating relevant informationHandle the processing of all orders with accuracy and timeliness mannerResponding to complaints from customers and give after-sales...

Job Description:Make outbound calls to prospective and existing customers to promote company products and services.Answer incoming calls, handle inquiries, and provide accurate information about our offerings.Identify customer needs and recommend suitable solutions.Maintain a strong pipeline of potential clients and follow up to close sales.Achieve...

About the roleLuxe Union Sdn. Bhd. is seeking a highly motivated and customer-focused Customer Service Executive to join our dynamic team in Puchong, Selangor. In this full-time position, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues in a timely and efficient manner.What you'll be doingResponding...