Customer Service Executive

3 days ago


George Town, Penang, Malaysia Biochem Laboratories Sdn Bhd Full time

This is a full time on-site role for a Customer Service Executive located in Georgetown, Penang.

Responsibilities:-

  • Handling customer inquiries promptly and professionally, providing accurate information

  • Resolving issues to ensure customer satisfaction

  • Managing customer support requests and conduct follow up communications

  • Managing customer service metrics and participate in continuous improvement initiatives to enhance customer experience

  • Support administrative tasks related to laboratory operations and documentation

  • Coordinate with laboratory and technical teams to ensure timely completion of analyses

Qualifications:-

  • Strong interpersonal skills, customer satisfaction & customer support abilities

  • Experience in Customer Service roles are a plus

  • Excellent communication skills in English

  • Strong problem solving and multi-tasking skills

  • Ability to work independently and as part of a team

  • Bachelor's Degree in Chemistry, Biochemistry or related field preferred.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,900.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Work Location: In person


  • Customer Service

    3 days ago


    George Town, Penang, Malaysia Private Advertiser Full time

    Position: Customer ServicesCompany: Logistic IndustryWorking Location: Georgetown, PenangWorking Hours: Monday to Friday (9am to 6pm)Salary: RM2.8K - 3K Basic + AllowanceJob Responsibilities:Managing end to end operation, shipping and sales support functions.Act as a liaison, providing product/services information and resolve any emerging problems that our...

  • Customer Service

    2 weeks ago


    George Town, Penang, Malaysia Job Expert Full time 40,000 - 60,000 per year

    The role of a Customer Success Specialist is in high demand due to increased business engagement via Social Media Platforms. CSAs are responsible for addressing customer inquiries, suggesting solutions, and guiding users through the features and functions of the platform to ensure customer satisfaction with high-quality advertising and...


  • George Town, Penang, Malaysia Spearing Executive Search Full time 80,000 - 120,000 per year

    Job descriptionAre you a skilled dynamic and results-driven Technical Sales Engineer looking for a new opportunity in the Semiconductor Industry? Our Employment Agency is currently working with a Global Fortune 500 Company in this industry to help them find top talent to join their team based in Penang.As an Employment Agency, we understand the importance of...


  • George Town, Penang, Malaysia Teleperformance Full time

    OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred. Proficiency in Mandarin and English...


  • George Town, Penang, Malaysia Teleperformance Full time

    OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred. Proficiency in English (spoken and...


  • George Town, Penang, Malaysia TP Full time

    Overview:We are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.Qualifications:Bachelor Degree preferred.Proficiency in Cantonese and English...


  • George Town, Penang, Malaysia BLAIR MARKETING SDN BHD Full time 24,000 per year

    Administrative Support:Perform general administrative duties, including scheduling, data entry, and document management.Maintain accurate records of customers' enrollment, progress, and communication logs.Coordinate with various departments to ensure efficient workflow and timely resolution of issues.Assist in the organization and execution of webinars,...


  • George Town, Penang, Malaysia Teleperformance Full time 90,000 - 120,000 per year

    OverviewWe are looking for Customer Service Team Lead to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.QualificationsBachelor Degree preferred.Proficiency in Malay and English...


  • George Town, Penang, Malaysia Pride Professional Sdn Bhd Full time 90,000 per year

    PridePRO is a regional executive recruitment company headquartered in Malaysia, specializing in logistics and supply chain talent acquisition across Southeast Asia, including Thailand, Indonesia, and Singapore.Our client is a global freight forwarding and logistics provider with over 40 years of expertise in supply chain solutions. Operating in more than 100...


  • George Town, Penang, Malaysia Arrow Components (M) Sdn Bhd Full time 40,000 - 60,000 per year

    What You'll Be DoingProvide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers,...