Front Office Assistant

2 days ago

Johor Bahru, Johor, Malaysia Ozo Medini Malaysia Full time 24,000 - 26,400 per year
  • Forefront of customer services
  • To greet guests in every encounter especially during check in and check out
  • To ensure all guest's satisfaction are met over the facilities and meal experience by providing efficient and quality service which will enhance the Suasana Suites reputation for excellence services
  • Answer telephone calls from guests and be ready to provide information and assistance when necessary
  • Handle guest complaints professionally and to escalate to next level when not able to assist with authority
  • Assist in all areas relating to guest services and be on duty as and when required
  • Ensure excellent service and prompt attention with all customers
  • Taking customers order should the need arise example transport (Taxi/Grab car etc.), Restaurant or flight.
  • Maintain cleanliness of workplace at all time
  • Performs any other duties when required from time to time as assigned by Manager.
  • Responsible for the smooth operation Front Office section and to enforce highest service quality standard and ensuring overall customer
  • Good product knowledge of Hotel products, promotion and surrounding to enhance guest experiences.
  • To attend training provided from time to time to enhance productivity and working skills.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM2,200.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person

  • Assistant, Front Office

    2 weeks ago

    Johor Bahru, Johor, Malaysia Novotel Johor Bahru Full time 9,600 per year

    Assist the front office manager in entire operation of the front office and maintain high standard of guest relation through efficient and friendly services.To assist monitor and take charge of the daily room situation, occupancy and expected arrival of VIPs/guest.To assist meet and escort VIPs to their rooms and initiate registration in the room.To performs...

  • Assistant Front Office Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia Holiday Inn Johor Bahru City Centre Full time 60,000 - 72,000 per year

    Job Summary:We are seeking a motivated and customer-focused Assistant Front Office Manager to join our team.Supports the Front Office Manager in overseeing daily operations of the front desk, concierge, and guest services, ensuring exceptional guest experiences from check-in to check-out.The ideal candidate will lead by example, foster a welcoming...

  • Front Office Supervisor

    2 days ago

    Johor Bahru, Johor, Malaysia Private Advertiser Full time 30,000 - 60,000 per year

    Responsibilities:Supervise front office operations during the shift, including check-in/check-out, guest inquiries, and room allocation.Monitor staff scheduling and workflow to maintain efficient and timely guest service.Support the Front Office Manager in planning, directing, and coordinating daily front office activities for smooth operations and proper...

  • Front Office Manager

    2 days ago

    Johor Bahru, Johor, Malaysia 1975 Avenue & Hotel Full time 72,000 - 96,000 per year

    Job Summary:The Front Office Manager is responsible for overseeing the front office operations, including reception, concierge, and butler services. This role ensures seamless guest experiences by combining efficient front office management with personalized, discreet, and anticipatory service. The ideal candidate will lead a team focused on delivering...

  • Front Office Supervisor

    2 days ago

    Johor Bahru, Johor, Malaysia Fives Hotel Meldrum Full time 40,000 - 60,000 per year

    Responsibilities:Supervise front office operations during the shift, including check-in/check-out, guest inquiries, and room allocation.Monitor staff scheduling and workflow to maintain efficient and timely guest service.Support the Front Office Manager in planning, directing, and coordinating daily front office activities for smooth operations and proper...

  • Front Desk

    2 days ago

    Johor Bahru, Johor, Malaysia COMPLETE ELV & ICT SOLUTIONS SDN BHD Full time 24,000 - 48,000 per year

    Company: E&E-Construction IndustryWorking Location: JohorJaya, 81100Working Hours: Mon - Fri 8am-5pm, Sat 8am-12pm (5.5 days)1) Front Desk & Customer ServiceGreet, register, and assist customers and visitors in a friendly and professional manner.Attend to customer enquiries via phone, WhatsApp, email, or walk-in.Provide basic information and direct customers...

  • Front Line Associate

    2 days ago

    Johor Bahru, Johor, Malaysia Western Union Full time 30,000 - 60,000 per year

    Front Line Associate –Johor Bahru (0-2 years of experience) Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Union as a Front-Line Associate.Western Union powers your pursuit.As a Front-Line Associate, you will be responsible for maintaining customer services...

  • Corporate Secretarial Assistant

    2 weeks ago

    Johor Bahru, Johor, Malaysia Office M Pte. Ltd. Full time 2,700 - 3,800 per year

    We Are HiringJob Position:Corporate Secretarial AssistantJob Salary:RM2,700 - RM3,800Job Highlights• Positive working culture• Convenient working locationJob Description• Serving SMEs incorporated in Singapore• Assist in preparation and filing of statutory documents with ACRA (e.g. annual returns, changes in officers, shares, etc.)• Maintain and...

  • Duty Manager

    2 days ago

    Johor Bahru, Johor, Malaysia Hotel Granada Johor Bahru Full time 40,000 - 80,000 per year

    Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest'sAssists in VIP's arrival departure in absence of Front Office ManagerChecks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviourChecks on registration cards of arriving...

  • Assistant Chief Concierge

    2 days ago

    Johor Bahru, Johor, Malaysia Marriott Hotels Resorts Full time 30,000 - 60,000 per year

    Description JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...