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Clinic Assistant cum Admin

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Renew Chiropractic Centre Full time 24,000 - 36,000 per year

Are you passionate about helping others and thrive in a dynamic environment? Join our team at Renew Chiropractic & Physiotherapy Centre, a family-focused chiropractic & physiotherapy centre located in Sentul, Kuala Lumpur, as our Clinic Assistant cum Admin

We value our employees as much as we value our patients. If you are seeking a meaningful profession with a purpose and eager to develop your talents and skill, join us to touch the lives of people

Requirements:

  • Malaysian Female only
  • Fluent in both written and spoken English & Bahasa Malaysia with Mandarin being an added advantage.
  • 5.5 working days a week (able to work on weekends and selected public holidays)
  • Basic computer skills (e.g., Microsoft Office, WhatsApp, scheduling software).
  • Excellent organizational and multitasking skills - able to prioritize and manage multiple tasks effectively in a fast-paced environment.
  • Cooperative, and willing to learn.
  • Excellent communication and interpersonal skills with the ability to interact with patients.
  • Proactive, friendly and empathetic with a patient-focused mindset.

Job Responsibilities:

Customer Service:

  • Greet and assist all patients, ensuring a welcoming and professional experience.
  • Manage phone calls and promptly reply to all incoming inquiries on our social media platforms (WhatsApp, Instagram, Messenger and etc)
  • Provide information about our services and products.

Administrative Duties:

  • Register, schedule, and follow up on appointments for new and existing patients.
  • Process billing and payment collections.
  • Maintain accurate and organized records of products and related documentation.
  • Ensure cleanliness and hygiene of the clinic.
  • Adhere to communication procedures, guidelines, and company policies.
  • Perform ad hoc tasks as required.

Team Collaboration:

  • Work closely with chiropractors, physiotherapists and the clinic team to ensure seamless patient care.
  • Assist team in video shooting.

Why Join Us?

  • Attractive salary
  • Career development opportunities
  • Modern, spacious, and comfortable work environment
  • Friendly and supportive work culture.
  • Benefits including EPF, SOCSO, allowance, annual and medical leaves

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Are you able to work on weekends and selected public holidays?
  • When is your earliest available start date?

Education:

  • STM/STPM (Preferred)

Language:

  • English (Required)
  • Mandarin (Preferred)

Work Location: In person