Customer Care Specialist

Company DescriptionFounded in 2001, Telexpress is a leading provider of cloud-based Customer Relationship Management (CRM) platforms and brand customer engagement services across Asia. Headquartered in Taiwan, Telexpress operates six centers in Taipei, Taichung, Shanghai, Shenzhen, Singapore, and Manila, partnering with over 100 international brands across...

Location of Project : Bangunan Sultan Iskandar (BSI) / CIQ Johor BahruEmployment Type : ContractWork Schedule : Shift (7:00 am - 7:00 pm / 7:00 pm - 7:00 am)Job Summary:The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role ensures all reports...

Position: DC Customer Success Specialist (Chinese Reading)Site location: Nusajaya Tech Park Site, Johor BahruPosition Overview​We are seeking a proactive and detail-oriented Regional Customer Success Specialist ​ to provide critical administrative and operational support to our regional Customer Success (CS) team. This role ensures seamless daily...

This position is responsible for leading, guiding and overseeing the operations, strategic planning, and execution of initiatives within the Teleservices and Program Development Department to promote the hospital and ambulatory care center's services and programs.Oversee and supportthe daily operation of the Teleservice and Program Development...

SummaryThe Customs Entry Specialist is responsible for managing import and export customs formalities, preparing and submitting customs declarations on behalf of customers, and coordinating transportation arrangements after successful clearance. This role ensures that all shipments are processed smoothly and in full compliance with regulatory...

Job Position: Customs Entry SpecialistSalary Up To RM4000Location: Johor BahruJob Descriptions:To prepare customs declaration forms for customs submission.To be the person handling all custom formalities with the customs and other authorities with regards to custom clearance.To check and advise clients and agents on the proper HS Codes.To advise clients on...

Job DescriptionThe Customer Success Specialist serves as the primary point of contact for customers, ensuring the successful delivery of DayOne's Data Center. This role focuses on driving customer satisfaction, managing service performance, and ensuring that all contracted services are delivered efficiently, within s...

Join DayOne – Shaping the Future of Data InfrastructureDayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe — and we're just getting started.As we expand into new international markets, we're looking for...

Work Location: Johor Bahru City SquareJob Responsibilities:To provide timely solutions and support to all customers request via various communication channels such as inbound calls, emails, social media etc.To collect and record all relevant information accurately into the Intake system.To report details of all complaints within the time frame to the...

RequirementsRequired languages: Bahasa Malaysia, English.Able to work shifts, weekends and public holidays.Fresh graduates/school leavers encouraged to apply.Full-time positionsResponsibilityMaintaining the level of customer service professionals in promoting the company's products:Provide professional services to customers.To ensure sufficient stock...