Tour Operation Executive

10 hours ago


Kuantan, Pahang, Malaysia NUZHA TRAVEL & TOURS SDN. BHD. Full time
  1. Tour Package Development

  2. Design and develop domestic and international tour packages.

  3. Conduct cost analysis and negotiate rates with hotels, transport providers, and local suppliers.
  4. Ensure packages are competitive, profitable, and meet market demand.

  5. Operational Coordination

  6. Coordinate all logistics related to the tour—transportation, accommodation, meals, sightseeing, and guide services.

  7. Ensure smooth operation of tours by preparing detailed tour schedules and managing day-to-day tour execution.
  8. Monitor the tour's progress and troubleshoot issues on the ground if necessary.

  9. Supplier & Vendor Management.

  10. Build and maintain strong relationships with service providers (e.g., hotels, transport companies, local guides).

  11. Ensure quality and timely delivery of services.
  12. Handle contracting and renewal of supplier agreements.

  13. Booking & Documentation

  14. Oversee all bookings, confirmations, and payments related to tour components.

  15. Prepare and issue travel documents including vouchers, itineraries, and travel instructions.
  16. Ensure visa, insurance, and travel requirements are communicated to clients or handled accordingly.

  17. Cost Control & Budgeting

  18. Track expenses and ensure tours are run within the allocated budget.

  19. Review supplier invoices and process payments.
  20. Prepare financial reports related to tours.

  21. Team & Guide Coordination

  22. Assign and brief tour guides, and local representatives.

  23. Provide them with the necessary information and materials for the tour.
  24. Evaluate their performance post-tour.

  25. Location

  26. Able to relocate or commute to Seri Kembangan/Kuantan/Pasir Gudang



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