Restaurant Manager
5 hours ago
Job Purpose
To oversee the overall operations of the restaurant, ensuring profitability, smooth daily running, excellent customer service, and compliance with company standards.
Key Responsibilities
- Lead, manage, and motivate the restaurant team to achieve sales and service goals.
- Oversee daily operations including staffing, customer service, inventory, and financial performance.
- Monitor and control costs, including food, beverage, and labor expenses.
- Ensure all staff comply with hygiene, safety, and company SOP standards.
- Handle escalated customer complaints and ensure customer satisfaction.
- Prepare sales reports, budgets, and operational performance updates for management.
- Recruit, train, and develop staff to maintain a strong team.
- Work closely with HQ on promotions, marketing, and operational initiatives.
Requirements
- Proven experience as a Restaurant Manager or similar role in F&B industry.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of restaurant operations, POS systems, and inventory management.
- Ability to work under pressure and manage a fast-paced environment.
- Flexible to work shifts, weekends, and public holidays.
Job Types: Full-time, Permanent
Pay: RM3, RM4,500.00 per month
Benefits:
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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