Solutions Architect

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

About Iron Mountain
Iron Mountain is the world's leading data storage and information management solution provider. For over 70 years, Iron Mountain Incorporated (NYSE: IRM) has been a strategic partner to care for your information and assets. A global leader in storage and information management services and trusted by more than 225,000 organizations around the world, including 95% of the Fortune 1000, we protect, unlock, and extend the value of your work – whatever it is, wherever it is, however it's stored.

Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.

About The Job
If you seek a high-growth career opportunity with national (and potentially expanding to regional) responsibilities in a market leading data management and information governance services company, this could be an ideal opportunity for you. To support the growth of our digital business in the Asia Pacific region, Iron Mountain seeks a Digital Solutions Architect for Malaysia in our Digital Business Unit. The ideal candidate should have 5 to 10 years' experience in digital solution design, technical architecture development, pre-sales and/or sales of software solutions, digital storage (cloud or on-premise), and IT infrastructure. We develop digital platforms and integrate best-of-breed digital solutions for you to engage enterprise and government customers and partners as their digital solutions consultant and to deliver Information, Content and Data Management solutions that our customers need.

About The Team
You shall be part of the growing Commercial Team of the Asia Pacific Digital Business Unit. The team comprises technology industry professionals who have extensive experience in the sales and pre-sales of digital solutions to add value to our customers' work. You shall report to the regional leader of solution architecture and shall have peers across Asia Pacific and the world. This team is open, dynamic, collaborative, positive and highly energetic. If this is the type of environment that you envisage working in, then please read further.

Responsibilities

• Understand customers physical and digital information environment and identify challenges; provide problem solving solutions as it relates to Iron Mountain services
• Scoping Iron Mountain solutions across the Digital portfolio
• Present solution overviews and demonstrations
• Answer advanced product questions
• Pilot / Proof Of Concept (POC) development, tracking and support
• Answer sales teams questions and provide training as needed
• Support technical portion of RFPs and RFQs/RFIs
• Gather and share intelligence on market trends, industry trends and competitors
• Attend relevant trade shows and marketing events to create and advance opportunities
• Provide solution configuration recommendations, architectural diagrams, quote / schedule / contract / SOW creation, modification and support
• Proficient in Total Cost of Ownership (TCO) and Return On Investment (ROI) modelling
• Exceed assigned pipeline and quota achievement.

Qualifications
A degree or diploma from a recognized institution of higher learning in Malaysia or overseas. Ideally 5 to 10 Years of working experience with the following:

• Working knowledge of Electronic Content Management solutions, Document Management Systems, Workflow, Business Process Management and Information Governance
• Understanding of the use of Enterprise Software for structured and unstructured data and content management
• Familiar with Cloud SaaS or on-premise content services, digital storage and information management
• Possess industry-specific expertise around modern digital technologies and their impact in business transformation
• Experienced in consultative solution sales and pre-sales
• Able to collaborate at all levels within Iron Mountain and serve our customers from operational to C-level
• Knowledge of Electronic Resource Management, Customer Relationship Management, Document-Content Management, Information Governance and Business Intelligence
• Familiar with enterprise data storage/archiving techniques and applications
• Awareness of cloud storage such as Amazon S3, Microsoft Azure, Google Cloud Platform and on-premise digital storage solutions

About You

• Strong command of the English and Bahasa Languages with excellent written, oral and presentation skills.
• Strong interpersonal skills as required of a consultant, including the ability to engage and ask the right questions, listen and understand, analyse and process information, correlate customer needs to solutions, plan and respond to address current customer issues and foreseeable issues in the future.
• Able to communicate openly, have discretion as needed, willing to learn and share information/career experiences.
• Possess high degree of self-motivation and an inquisitive curiosity and willing to seek answers.
• Ideally extroverted with the ability to influence and negotiate with others.
• Ability to make decisions and think in broad terms, considering the impact on Iron Mountain and our customers.
• Willing to learn and have fun in a dynamic hybrid work environment.

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0092008