Front Office Officer

2 days ago


Kota Kinabalu, Sabah, Malaysia Toojou Social Hostel Full time

About the role

We are seeking a talented and enthusiastic Front Office Agent to join our vibrant team at Toojou Sdn Bhd in Kota Kinabalu, Sabah. As a full-time Front Office Agent, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of front office.

Responsibilities:

  • To assist with daily operation at Front Office.
  • To assist guests during arrival and departure.
  • To build guest loyalty and satisfaction, while maximising room revenue and occupancy.
  • To create unforgettable stay for our guests.
  • To handle guest's enquiry, feedback and reservation.
  • To sell tours packages.

Key Requirements:

  • At least 3 years working experience in hospitality industry.
  • Posses tours knowledges is an added advantage.
  • Cheerful person.
  • Strong communication and interpersonal skills.
  • Fluent in speaking English and Mandarin.
  • Working on shift and flexible to work on weekends / public holidays.
  • Administrative skills - Good at Microsoft Words & Excel.

Only shortlisted candidates will be notified for the interview.

Job Types: Full-time, Permanent

Pay: RM1, RM2,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Parental leave

Application Question(s):

  • What is the best way to contact you?
  • When are you able to start to work if you were hired?
  • Do you have experience in selling tour packages?

Experience:

  • Hospitality: 2 years (Preferred)

Language:

  • Chinese (Required)

Work Location: In person


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