Head of HR, Malaysia, Thailand

Job Description Summary
The HRBP supports business leaders in achieving objectives by managing talent strategies, driving organizational effectiveness and fostering high-performing cultures.

Works closely with the VP of Global Business Services (GBS), GBS Leadership team (LT) and key stakeholders to implement innovative solutions for effective and efficient operations.

Acts as a strategic partner for Country Business Leaders and their LTs for the Commercial teams across Malaysia, Vietnam and Thailand, supporting growth via implementation of Commercial Excellence principles.

Job Description
Organizational Effectiveness & Development

• Provide strategic HR leadership to leaders and teams, identifying and resolving talent gaps impacting business outcomes.
• Lead organizational capability and capacity analysis, strategic workforce planning, organization design, associate engagement and change initiatives.
• Serve as a trusted advisor to client leaders, supporting their leadership development and career planning.
• Drive continuous improvement through change and transformation excellence, including business case development, stakeholder identification, process mapping, communications and team building.
• Conduct team development strategies to improve performance and address team dynamics.

Talent Management & Acquisition

• Lead transformation change efforts, partnering with executive leaders and senior HR colleagues on organizational development and design.
• Guide leaders to fill capability gaps through talent acquisition and development aligned with GBS & Commercial strategies.
• Ensure strong succession pipelines for critical roles and participate in interview teams for senior and critical positions.
• Collaborate with Talent Management and Talent Acquisition teams to align top talent to business priorities, ensuring inclusion and diversity outcomes.
• Support goal setting, alignment, and performance management cycles to drive high-performance culture.

Total Rewards

• Provide consultative guidance for compensation, rewards and facilitate compensation reviews.
• Benchmark job offers and retention measures based on strategic needs.
• Create a culture of recognition centered around BD's way of working, values and mindset.

Associate Engagement & Relations

• Provide strategic HR advisory support for complex HR issues and activities.
• Use data and analytics to identify trends, root causes, and actions to improve engagement, retention, inclusion and capabilities.
• Address employee relations challenges proactively and collaborate with employee relations COE for trend analysis and countermeasures.

Requirements

• Experience in HR business partnering within multinational corporations, preferably in GBS and commercial functions.
• Strong understanding of GBS operations, industry trends and new technologies.
• Proven ability to lead organizational change, process improvement and operating model design.
• Excellent planning, organization and analytical skills.
• Ability to interact professionally with stakeholders at all levels and build confidence and trust.
• Knowledge of project management, continuous improvement and LEAN Six Sigma principles is a plus.

Preferred Qualifications

• Bachelor's degree, preferably in Human Resources or Business Administration with minimum 15 yrs of relevant HR experience.
• Experience in managing HR in Malaysia, Vietnam, and Thailand markets.
• Demonstrated ability to drive transformation and support business growth through effective HR strategies.

Required Skills
Human Resources (HR)

Optional Skills

Primary Work Location

MYS Kuala Lumpur - Jalan Kerinchi

Additional Locations

Work Shift