area manager

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hajris F&B Sdn Bhd Full time 60,000 - 120,000 per year
  • Supervise and monitor daily operations of multiple restaurant branches to ensure smooth and efficient service.
  • Lead, coach, and support Restaurant Managers and their teams to achieve operational excellence.
  • Conduct regular outlet visits, audits, and performance reviews to ensure compliance with company policies and SOPs.
  • Analyze sales reports, labour costs, food cost, and other KPIs to improve branch performance.
  • Plan and implement strategies to increase sales, enhance customer experience, and improve store profitability.
  • Ensure consistent food quality, hygiene, and safety standards across all outlets.
  • Assist in recruitment, training, and development of restaurant staff and management teams.
  • Handle customer feedback, complaints, and service recovery when required.
  • Oversee inventory management, stock ordering, and waste control.
  • Coordinate marketing activities, promotions, and new product launches within the area.
  • Support new store openings, renovations, and operational improvements.
  • Ensure compliance with local regulations, licensing, and health & safety requirements.

Job Requirements:

  • Diploma or Degree in Hospitality, Business Administration, or related field.
  • Minimum 3–5 years of experience in restaurant or F&B operations, with at least 2 years in a supervisory or multi-outlet management role.
  • Strong leadership, communication, and people management skills.
  • Good understanding of restaurant operations, cost control, and P&L management.
  • Ability to analyze performance data and develop improvement strategies.
  • Strong problem-solving skills and ability to work under pressure.
  • Excellent customer service orientation with a focus on delivering quality.
  • Willing to travel frequently between outlets.
  • Able to work on shifts, weekends, and public holidays when required.
  • Possess own transport (added advantage).

Job Types: Full-time, Permanent

Pay: RM4, RM6,000.00 per month

Work Location: In person

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