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Customer Service
2 weeks ago
Join us in supporting customers across the Singapore market and take the first step toward a meaningful career in the banking industry. Whether you're a fresh graduate or looking to kickstart your journey in customer service, we offer comprehensive training, clear career progression, and a dynamic, supportive work environment.
Why Join the Team?- Work with a leading Multinational Bank supporting B2C Market
- Open to fresh graduates – no prior experience needed
- Comprehensive training and onboarding provided
- Entitled to enjoy exclusive banking benefits as part of the team
- Dynamic and supportive working environment
- Attractive allowance packages
- Strategic location in Kuala Lumpur with easy access via LRT / MRT
- Provide professional customer service to customers through inbound calls
- Handle customer inquiries with accuracy, empathy, and a service-focused attitude
- Provide prompt and effective solutions to customer issues
- Follow up to ensure all cases are resolved on time
- Keep customer records accurate and updated in the system
- SPM / Diploma / Degree holders are welcome to apply
- Fresh graduates are encouraged to apply – full training provided
- Willing to work on rotational shifts, including weekends and public holidays (24/7 operation, if applicable)
- Good communication skills, positive attitude, and a team player
