Technical Sales Support Engineer
1 day ago
Company Description
PPK Technology is a global leader in providing cutting-edge technology solutions for the traffic industry. The company offers a comprehensive range of products and services, including traffic lights, wireless detectors, and integrated web solutions for remote traffic management. PPK Technology designs innovative systems to optimize traffic flow, ensuring efficient and safe roadways. With a focus on technological advancement, PPK is dedicated to transforming the infrastructure and improving traffic control.
Role Description
This is a full-time on-site role for a Technical Sales Support Engineer, located in Melaka. The Technical Sales Support Engineer will assist in providing technical support to customers, addressing inquiries, and troubleshooting issues related to our products and services. Responsibilities include providing support to the sales team, conducting technical presentations, and managing technical sales operations to ensure customer success and satisfaction.
Qualifications
- Experience in Technical Sales and Technical Sales Support
- Proficiency in Technical Support and resolving customer inquiries and issues
- Strong Analytical Skills to assess and solve complex technical challenges
- Hands-on knowledge in Sales Operations to assist the sales team effectively
- Excellent communication and interpersonal skills for customer interactions
- Ability to work independently and collaborate within a team
- Bachelor's degree in Engineering, Business, or a related field (or relevant experience)
- Experience in traffic or technology systems is an advantage
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