Customer Quality Engineer

7 days ago


Penang, Malaysia UWC Berhad Full time

Ensure product quality and customer satisfaction through rigorous quality assurance processes, root cause analysis, and corrective action plans.

Collaborate cross-functionally with Engineering, Manufacturing, and Supply Chain to identify defects, implement preventive measures, and drive continuous improvement.

Lead internal audits, supplier quality initiatives, and customer compliance activities to meet ISO and industry standards.

Monitor key quality metrics, analyze data, and provide clear, actionable reports to stakeholders.

Lead root cause analysis (RCCA) and CAPA to reduce defects and improve first-pass yield.

Manage APQP/PPAP processes, supplier quality programs, and internal/external audits, ensuring meeting compliance with ISO9001 and customer-specific requirements.

Analyze quality data (DPPM, PFMEA, SPC charts) and deliver executive-ready dashboard and reports.

Support NPI team with design reviews, orocess validation, and quality gating, maintain robust engineering drawings and BOM integrity.

Proficient with Syteline V10 for quality/process work flows, SolidWorks for design validation, engineering drawings, and advanced Excel dashboard for issuance/tracking purpose.



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