Assistant Facilities Manager

About the Role

The Assistant Manager, Facility & Property Management is a
key leadership role
responsible for end-to-end management of KRU's foreign worker hostel operations. This position ensures full compliance with
Act 446
, oversees facility performance, manages vendors, drives cost efficiency, and leads improvement projects across the property.

You are expected to take ownership of the entire facility lifecycle from daily operations, statutory audits, asset planning and budget control, to tenant welfare and operational risk management. As KRU expands, this role will also support scaling the accommodation portfolio, new site setup, and operations standardization.

This is a hands-on operations leadership role suitable for candidates with strong facility management expertise and the ability to influence cross-functional teams.

Key Responsibilities

1. Facility & Property Oversight (Strategic + Operational)

• Lead full hostel facility operations including maintenance, upgrades, refurbishments, utilities management, and contract renewals.
• Develop and implement
  preventive maintenance master plans
  , long-term asset replacement schedules, and risk mitigation strategies.
• Ensure operational readiness of all building systems: electrical, plumbing, fire safety, access controls, waste management, and common areas.
• Maintain accurate asset registers, facility performance KPIs, and lifecycle documentation.

2. Compliance, Audit & Regulatory Governance

• Serve as the main compliance lead for
  Act 446
  , JTK requirements, BOMBA fire safety, OSHA standards, and local council regulations.
• Prepare and manage statutory audit files including accommodation layouts, occupancy data, safety logs, and maintenance records.
• Liaise with government officers, inspectors, and third-party auditors; ensure timely renewal of certifications.
• Conduct internal compliance audits and lead corrective action plans to close gaps.

3. Vendor, Contract & Performance Management

• Lead vendor sourcing, evaluation, and negotiation to ensure high-quality and cost-efficient services.
• Manage all contracts covering cleaning, security, pest control, maintenance, utilities, and refurbishment works.
• Oversee contractor performance, conduct work validations, and enforce SLAs and safety protocols.
• Review and approve quotations, ensuring pricing accuracy and alignment with budget.

4. Financial Management & Cost Control

• Monitor OPEX budgets including utility consumption, maintenance costs, manpower, and refurbishment expenses.
• Identify cost-saving opportunities through vendor optimization, preventive measures, and asset efficiency.
• Prepare monthly budget summaries and financial forecasts for senior management.
• Ensure procurement compliance and documentation integrity.

5. Operational Leadership & Team Management

• Supervise Senior Executives, Warden/Frontline staff, and contractors to ensure seamless daily operations.
• Schedule manpower, assign duties, and monitor performance against KPIs.
• Train team members on compliance, safety practices, facility inspections, and emergency procedures.
• Build a strong culture of accountability, cleanliness, and operational discipline.

6. Tenant Experience, Safety & Incident Response

• Oversee room allocation planning, tenant movement logistics, and occupancy optimization.
• Ensure hostels meet hygiene standards and provide safe, livable accommodation.
• Lead incident investigations (accidents, facility breakdowns, safety breaches) and implement preventive measures.
• Manage complaints, escalations, and tenant communication.

7. Project Management & Expansion Initiatives

• Plan and lead small-to-medium scale upgrade projects: tiling, refurbishments, repainting, expansion of blocks, or reconfiguration of spaces.
• Coordinate architectural plans, contractor timelines, safety compliance, and cost control.
• Support new site acquisitions, building evaluation, fit-out planning, and operational commissioning.
• Implement standardized SOPs and system processes across multiple sites as KRU grows.

8. Reporting & Management Communication

• Prepare monthly facility performance reports: incident summaries, maintenance KPIs, occupancy trends, vendor evaluations, and compliance status.
• Present findings to senior leadership (CEO, Group Ops, Board stakeholders).
• Maintain dashboards for defects, inspections, contractor performance, and audit readiness.

Requirements

• Diploma or Degree in Facility Management, Property Management, Engineering, Building Services, or related field.
• 5–10 years
  of facility/property management experience with
  at least 2 years in a supervisory or team lead role.
• Strong understanding of
  Act 446
  ,
  BOMBA requirements, OSHA
  , and regulatory frameworks.
• Proven experience in vendor management, budget utilization, project coordination, and contract evaluation.
• Strong reporting skills, analytical ability, and familiarity with maintenance tracking systems.
• Excellent leadership, communication, and stakeholder management.
• Hands-on mindset — able to respond promptly to site issues and lead by example.
• Advantage: experience in foreign-worker accommodation, dormitory management, industrial parks, or multi-site facility operations.