Floor Supervisor_Johor Bahru

6 days ago

Johor Bahru, Johor, Malaysia JEV Management & Trading Full time

Key Responsibilities:

  • Report to the Front of House Manager, lead staff in executing management and operational instructions, and assist in shift duty management.
  • Plan, organize, arrange, direct, and implement daily tasks for the shift, including labor and personnel-related matters.
  • Supervise team members to follow established restaurant standards and procedures, conduct inspections, and ensure quality management without violations.
  • Conduct pre-shift meetings, communicate work requirements from management, and ensure effective implementation for smooth operations.
  • Ensure the safety of equipment, guests, and staff within the assigned area; inspect facilities and equipment to guarantee proper functioning.
  • Conduct a full inspection of the restaurant before service to check table setup, seating, cutlery, and other preparations according to standards.

Knowledge and Skill Requirements:

  • Experience in restaurant operations or supervisory role, preferably in front-of-house management.
  • Strong leadership and team coordination skills, able to guide and motivate staff.
  • Good communication and customer service skills, with the ability to handle complaints effectively.
  • Familiar with restaurant service standards, hygiene, and safety requirements.
  • Responsible, detail-oriented, and able to work under pressure.

Benefit:

  • Paid Annual Leave
  • Public Holidays
  • Seniority Allowance
  • Attendance Bonus
  • Overtime Pay
  • SOCSO & EPF Contributions

Job Type: Full-time

Pay: RM4, RM4,600.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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