Marketing Internship
1 day ago
Job Description:
1. Explore CRM Services & Solutions
- Learn about and expand CRM services and solutions, including:
- Community management services
- Loyalty programs and solutions
- Customer Database Platform (CDP)
- Gain exposure to the CRM ecosystem across all relevant media channels.
- Recommend the most effective CRM services and solutions.
2. CRM Project Management
- Assist in supporting CRM project management.
- Participate in preparing pre-audit reports and conducting proposal research.
- Contribute to project proposal preparation and pitching.
- Develop expertise in CRM project management, including contests, loyalty programs, and membership programs.
- Support community management efforts, including engagement, activation, lead generation, and brand management.
- Prepare social media analytics reports, including competitor, product, and brand listening.
- Assist in customer service projects, including message replies, inbound/outbound calls, and chatbot training/support.
Requirements:
- Currently pursuing a Diploma or Bachelor's Degree in Marketing, Mass Communication, Business Studies, or a related field.
- Passionate about marketing.
- Strong communication skills in English and Bahasa Malaysia.
- Detail-oriented, organized, people-friendly, and with a good personality.
- Must be willing to work on-site in Puchong, Selangor.
Job Type: Internship
Contract length: 3 months
Pay: RM RM1,000.00 per month
Benefits:
- Professional development
Work Location: In person
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