customer service specialist i
2 days ago
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Job Requirements
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
- Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
- Handling escalated and unresolved calls from less experienced representatives.
- Recognizing sales opportunities and preventing the loss of existing business.
What your background should look like
Generally requires Bachelors degree in appropriate field or local equivalent.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Job Locations:
BAYAN LEPAS PENANG, Pulau Pinang 11900
Malaysia
Posting City: BAYAN LEPAS PENANG
Travel Required: None
Requisition ID: 144756
Workplace Type:
External Careers Page: Customer Service
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