customer service specialist i

2 days ago


Bayan Lepas, Penang, Malaysia TE Connectivity Full time

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Job Requirements

  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
  • Handling escalated and unresolved calls from less experienced representatives.
  • Recognizing sales opportunities and preventing the loss of existing business.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

BAYAN LEPAS PENANG, Pulau Pinang 11900

Malaysia

Posting City: BAYAN LEPAS PENANG

Travel Required: None

Requisition ID: 144756

Workplace Type:

External Careers Page: Customer Service



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