Customer Success Specialist
2 days ago
Job Responsibility
- Customer Support: Provide technical and non-technical support to customers. Communicate fluently in Cantonese, both spoken and written.
- Support customers via calls, emails, or live chat depending on project needs.
- Troubleshooting & Solutions: Guide customers through basic device troubleshooting
- Product Knowledge: Provide guidance on device settings, functions, and best practices.
Job Requirements
- Fresh graduates are welcomed , cs experience preferred.
- Can speak in English, Mandarin and Cantonese. Cantonese language is compulsory.
- Can relocate work in George Town area.
- Computer literacy.
Job Benefits
- Provided training.
- 5 workings day (9am-6pm)
- Provided EPF/SOSCO
- Annual leave/Medical leave
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