Supervisor - Account Management

2 weeks ago

Shah Alam, Selangor, Malaysia LF Logistics Services (M) Sdn Bhd Full time 40,000 - 60,000 per year

Job Descriptions

The Account Management Specialist will be responsible for managing accounts, and maintaining strong relationships with clients. Additionally, the role involves communicating effectively with internal and external stakeholders to support business growth and development initiatives.

Job Responsibilities

  • Place and manage drop-shipment booking orders with vendors.
  • Coordinate and arrange all shipment activities.
  • Track and monitor shipments to ensure timely delivery.
  • Prioritize orders and adjust schedules to meet customer requirements and urgent requests.
  • Proactively meet current and future customer expectations, addressing and resolving issues effectively.
  • Act as the primary point of contact between Sales, Customers, and Vendors.
  • Plan and schedule production to align with customer needs, ensuring efficient service delivery at the lowest possible cost.
  • Maintain professional, humble, and detail-oriented communication with clients, focusing on proactive solutions.
  • Prepare and submit cost and pricing documents to the Finance team.
  • Follow up on invoices/shipment related activities with vendors, clients, and internal departments.
  • Prepare and sorting necessary documentation for booking order.

Job Requirements

  • Excellent Communication skills
  • Ability to work collaboratively with a team
  • Experience in the logistics or supply chain industry is a plus
  • Fresh grads graduated in Logistics Diploma/Degree encouraged to apply.
  • Must be able to work at Section 26, Shah Alam.

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