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System Engineer

2 weeks ago

Petaling Jaya, Selangor, Malaysia EPS Ventures Sdn Bhd Full time 72,000 - 108,000 per year

Position Title: System Engineer (Senior Level)

Location: Menara Prima Avenue (The Tube), Petaling Jaya, Selangor

Working Hours: Monday – Friday, 9:00 AM – 6:00 PM (After-hours and midnight standby required)

Benefits

  • Fixed travel allowance: RM500 (for on-site work)
  • Handphone allowance: Up to RM80 (based on actual bill)
  • Confirmed employees are entitled to company insurance and flexible benefits

Roles & Responsibilities

  • Design, implement, analyze, troubleshoot, and maintain a range of system infrastructure, including Windows Server, virtualization, performance tuning, Active Directory, and backup/restore solutions.
  • Collaborate closely with clients and vendors to resolve issues, monitor project schedules, and assess technical support levels provided by third parties.
  • Provide technical support and consultation to the sales team during pre-sales or solution discussions.
  • Proactively resolve customer infrastructure issues within SLA and maintain a professional support experience.
  • Manage project plans, track timelines, and provide regular progress updates to relevant stakeholders.
  • Prepare and compile all necessary project documentation and reports.
  • Implement and configure VMware, Hyper-V, Microsoft Exchange Server, Microsoft 365, and backup solutions.
  • Work efficiently under pressure and meet tight deadlines.
  • Willing to perform after-hours and midnight standby support when required.

Requirements & Qualifications

  • Diploma or Degree in Computer Science / Information Technology or equivalent.
  • Minimum 2 years of relevant experience in system engineering or related roles.
  • Strong troubleshooting skills in Microsoft Windows Server OS, VMware/Hyper-V, backup solutions, and server storage.
  • Proficient in WINS, DNS, DHCP, NFS, LDAP, and security management.
  • Hands-on experience in Microsoft Active Directory and Microsoft 365 design and support.
  • Working knowledge of backup solutions such as VEEAM and StorageCraft Disaster Recovery.
  • Familiarity with SAN/iSCSI/NAS solutions.
  • Experience with Microsoft Azure or Dell enterprise solutions will be an added advantage.
  • Good communication skills (both verbal and written) with strong attention to detail.
  • Mandarin-speaking candidates are preferred to liaise with certain clients and stakeholders.
  • Strong sense of responsibility, customer focus, and teamwork.
  • Positive attitude and a commitment to delivering high-quality results.

Job Types: Full-time, Permanent

Pay: RM5, RM9,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • How long is your notice period/availability to join new employment?
  • How much is your expected basic salary?

Experience:

  • Systems engineering: 2 years (Required)

Language:

  • Mandarin (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person